Hotel Arcos del Carmen

Hotel, 2-starMiguel Hidalgo No.13B, Tuxtla Gutiérrez, MexicoShow on map

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8.0 · Very good12 reviews

Check-in from 11:00 AMCheck-out by 1:00 PM.
Superb locationGuests rate the location 9.2 out of 10, at Miguel Hidalgo No.13B.

Charming Mexican-style Decor Hotel Arcos del Carmen, located in San Cristobal de Las Casas City Centre, offers charming Mexican-style décor throughout the property. Each room features a cable TV, a private bathroom, and free Wi-Fi, ensuring a comfortable stay for guests.

Authentic Mexican Cuisine Indulge in delicious Mexican cuisine at the on-site restaurant, or explore a variety of dining options just a 5-minute walk away. From traditional dishes to local favorites, guests can savor the flavors of Mexico during their stay at Hotel Arcos del Carmen.

Convenient Location Situated just a 5-minute walk from the Amber Museum and a stone's throw away from the city's bustling tourist avenues, guests can easily explore the vibrant surroundings filled with shops and restaurants. Additionally, with the airport just an hour's drive away, convenience is key when staying at Hotel Arcos del Carmen.

Ready to experience the charm of Mexican hospitality? Book your stay at Hotel Arcos del Carmen now!

What this place offers

Television in common areas
Front desk (limited hours)
Free wired internet
Internet access
Housekeeping on request
Non-smoking rooms
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays

Rooms

8.0

Very good

Rated 8.0 out of 10 by 12 guests who stayed here.

Cleanliness7.1
Service9.1
Location9.2
Rooms7.1
Amenities7.1
Value8.1
Food & drink8.1

Guests mention

Staff friendlinessLocation convenience

JaliFrance
January 2026Couple
Le central location.
It’s a shame because the entrance looks nice and the location is truly excellent, making it very convenient for getting around.
It’s fine for one night at most if you’re just passing through, but if…
Maria AliciaMexico
January 2026Group
Hospedaje céntrico , todo accesible .
Excelente ubicación .
El baño de la habitación muy pequeño y no tiene nada que separe la regadera con el sanitario, todo se salpica el agua. Esa parte muy incómodo .. También hace falta colgadores para ropa y un…
humbertoMexico
January 2026Solo traveller
muy bien
todo bien
todo bien
EspinosaMexico
December 2025Group
La atención del personal
Marilyne Martine PatriciaFrance
November 2025Solo traveller
Le personnel était très sympathique et à l'écoute.
Le lit était confortable et il y avait la télévision.
Par contre, ma chambre était froide et humide avec une odeur d'humidité du coup, j'ai attrapé froid... Malgré les…
Carla ibettMexico
October 2025Couple
La ubicación
La TV estaba desprogramada y la habitación tenía un poco de telarañas en el techo

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

Miguel Hidalgo No.13B, Tuxtla Gutiérrez, Mexico

Guests rate the location 9.2 out of 10 — superb.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 11:00 AM until 11:30 PM

Check-out by 1:00 PM

Children welcome

No pets

Non-smoking rooms available

Internet. WiFi is available in all areas and is free of charge.

Parking. No parking available.

Children and extra bed policy. Children of any age are allowed. Children up to and including 11 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.

Groups. When booking more than 6 rooms, different policies and additional supplements may apply.

Pets. Pets are not allowed.

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

What we’d check for you here

Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Hotel Arcos del Carmen

What time is check-in and check-out at Hotel Arcos del Carmen?

Check-in is from 11:00 AM. Check-out is by 1:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Hotel Arcos del Carmen allow pets?

No — the property states that pets are not allowed.

Does Hotel Arcos del Carmen have Wi-Fi?

Yes — internet access is listed among the property's facilities.

How do I book Hotel Arcos del Carmen?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Hotel Arcos del Carmen?

Miguel Hidalgo No.13B, Tuxtla Gutiérrez.

Other places we book in Tuxtla Gutiérrez

Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

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