Hotel Alpen Roc
Hotel, 3-star388, route des Grandes Alpes, La Clusaz, FranceShow on map
Very good
Guests rate it highest for location, service and food.
8.41,234Reviews- Check-in from 4:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.4 out of 10, at 388, route des Grandes Alpes.
- Parking on siteAvailable at a charge the property sets.
Luxurious Amenities Alpen Roc, nestled in La Clusaz, boasts a mere 150-meter distance to the ski lifts. Guests relish complimentary access to a heated pool, sauna, and steam room for the ultimate relaxation experience.
Gourmet Dining Indulge in delectable meals crafted from fresh local ingredients at the on-site restaurant. Complete with inclusive rates encompassing beverages and snacks, savor your dishes in the dining area while soaking in breathtaking village vistas.
Cozy Leisure Unwind in the hotel's charming bar, highlighted by a central fireplace and rustic exposed beams. For entertainment, enjoy a game of pool or simply bask in the cozy ambiance.
Book your stay at Alpen Roc now for an unforgettable getaway in La Clusaz!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
Rooms
8.4
Very good
Rated 8.4 out of 10 by 1,234 guests who stayed here.
- Cleanliness7.9
- Service9.3
- Location9.4
- Rooms7.3
- Amenities8.8
- Value7.3
- Food & drink8.9
Guests mention
Great locationGood amenitiesPleasant staff
ALEXANDRAFranceTrès bien pour un we en couple.
Parking gratuit couvert à proximité, sympathie du personnel, repas et chambre bien située, au calme avec un petit balcon. Nous avons beaucoup apprécié le sur-classement et le all inclusive ! Merci encore
Le goûter offert…
FrançoisFranceTout
Rien
BertrandFranceIdéalement situé , chambres simples mais très propres, all inclusive intéressant. Les jeunes femmes de l accueil, du service de restauration et du bar sont particulièrement agréables et serviables.
BaptisteFranceSuper séjour dans un hôtel idéalement situé à la Clusaz.
Le côté all inclusive et le personnel accueillant et disponible.
Le spa un peu vieillissant néanmoins appréciable
SébastienFrancetout à fait ce que nous recherchions
tout à fait conforme au descriptif - personnel très accueillant - séjour agréable
SandrineCHHôtel familial
Hôtel familial formule chambre goûter apéro avantageuse. Très bon petit déjeuner. Petite chambre correcte par contre des couloirs interminables pour la trouver! Magnifique terrasse belle vue. Pas assez de places de parc.…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
388, route des Grandes Alpes, La Clusaz, France
Guests rate the location 9.4 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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For guests reserving bed and breakfast or half board rates, the following is included: - Hot and soft drinks - Afternoon tea - Pre-dinner drinks Guests reserving half board rates also benefit from an evening buffet served in the dining room. Please note that reservations must be made under the name of the credit card used for reservation. This credit card will be requested upon check-in and must be used for the payment of the tourist tax and any other extras purchased onsite. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Alpen Roc
What time is check-in and check-out at Hotel Alpen Roc?
Check-in is from 4:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Alpen Roc allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Alpen Roc?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Hotel Alpen Roc have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Hotel Alpen Roc have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Alpen Roc?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Alpen Roc have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Alpen Roc?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Alpen Roc?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Alpen Roc?
388, route des Grandes Alpes, La Clusaz.
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