Hotel Alexandra
Hotel, 4-star32 City Garden Road, North Point, Hong Kong (MTR Fortress Hill Station, Exit B), Hong KongShow on map
7.9 · Good297 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.4 out of 10, at 32 City Garden Road, North Point, Hong Kong (MTR Fortress Hill Station, Exit B).
- Breakfast availableIncluded on some rates — the board is shown on each room.
Stunning Waterfront Hotel in Hong Kong Island
Luxurious Accommodations Indulge in a city view or a harbour view from your room at Hotel Alexandra. Each room is equipped with modern amenities including a flat-screen TV, a wardrobe, and a private bathroom. Enjoy the convenience of a fridge in every guest room.
Dining and Leisure Options Start your day with a delicious breakfast at the hotel and savor a wide array of culinary delights at Café A. Take a refreshing dip in the seasonal outdoor pool or work out at the fitness centre. Unwind with a drink at the bar while taking in the picturesque waterfront views.
Event Space and Services Host your events in style at the hotel's elegant ballroom and function rooms. Benefit from concierge service, free WiFi, a 24-hour front desk, room service, and currency exchange. Whether for business or leisure, Hotel Alexandra caters to all your needs.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
Rooms
7.9
Good
Rated 7.9 out of 10 by 297 guests who stayed here.
- Cleanliness7.9
- Service8.4
- Location8.4
- Rooms7.9
- Amenities8.4
- Value7.9
- Food & drink8.4
Guests mention
Friendly staffGreat locationClean and spacious rooms
Rama RekhaUnited KingdomPoor it’s ok
The location
They have no room services for late night
Nothing provided in the bathroom, no bottle of water provided and had to buy them
ManlaiJapanVery convenient location
Lifts often a bit crowded and a bit of a wait and the lift panel is a bit confusing to use at first
EmilyKHGreat hotel with a fabulous location
Great location near the metro and bus stop.
Comfy bed and shower.
Automatic blackout blinds.
Small room (but not unusual for Hong Kong).
Breakfast was expensive and average.
ArianaNew ZealandGreat place to stay. Location wise - a little bit away from the central locations, but on a direct bus route to the airp
asckyItalyAir conditioned too strong
CatherineIEIt's a lovely hotel and in a great location
The room is smaller than your average hotel room. Also they didn't supply water in your room you had to purchase it at reception, which I thought was a bit mean
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
32 City Garden Road, North Point, Hong Kong (MTR Fortress Hill Station, Exit B), Hong Kong
Guests rate the location 8.4 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
No children
Show more
No pets
Non-smoking rooms available
Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
General. Cashless transactions are available
General. Professional property host/manager
General. Unicode Support false
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Show more
The credit card used for booking must be presented at check-in. The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, please contact the property before arrival. For nonrefundable bookings, making changes to personal information is not allowed.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Alexandra
What time is check-in and check-out at Hotel Alexandra?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Alexandra allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Alexandra?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Hotel Alexandra have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Hotel Alexandra?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Alexandra have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Alexandra?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Alexandra have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Alexandra?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Alexandra?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Alexandra?
32 City Garden Road, North Point, Hong Kong (MTR Fortress Hill Station, Exit B), Hong Kong.
Other places we book in Hong Kong
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
Hotel ICON9.8 · 3271 reviews
Sheraton Hong Kong Tung Chung Hotel9.8 · 1499 reviews
The Ritz-Carlton, Hong Kong9.8 · 1341 reviews
Mondrian Hong Kong9.8 · 1286 reviews
Mandarin Oriental, Hong Kong9.8 · 1081 reviewsFour Seasons Hotel Hong KongThe Murray, Hong Kong, a Niccolo HotelThe Nap Mong KokThe St. Regis Hong KongRegent Hong KongThe Hari Hong Kongthe ArcaHotel Madera HollywoodAKI Hotel Hong Kong - MGallery CollectionRosewood Hong KongNina Hotel Causeway BayThe Langham Hong KongKowloon Shangri-La, Hong KongGrand Hyatt Hong KongThe Silveri Hotel Hong Kong - MGallery CollectionHotel StageALVA HOTEL BY ROYALSilka Tsuen Wan, Hong KongHotel Purple Hong KongTung Nam Lou Art HotelNina Hotel Tsuen Wan WestHyatt Centric Victoria HarbourThe Royal Garden Tsim Sha TsuiKerry Hotel Hong Kong by Shangri-laNina Hotel Kowloon East