Very good
Guests rate it highest for location, service and food.
8.457Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.0 out of 10, at Suria.
Convenient Amenities
Enjoy complimentary wireless internet access, concierge services, and a convenient vending machine during your stay at Hotel 7 Suria.
Featured Amenities
Benefit from a 24-hour front desk, multilingual staff, and luggage storage when you choose to stay at our centrally located hotel.
What this place offers
- Elevator
- Safe-deposit box at front desk
- Multilingual staff
- Smoke-free property
- Wheelchair accessible parking
- Free self parking
- Shopping mall on site
- Health or beauty spa nearby
- Wheelchair-accessible van parking
- Health or beauty spa nearby
Rooms
8.4
Very good
Rated 8.4 out of 10 by 57 guests who stayed here.
- Cleanliness7.5
- Service9.0
- Location9.0
- Rooms8.0
- Amenities8.5
- Value8.4
- Food & drink8.5
Guests mention
Convenient and nice staffGood value for the price
KevinConvenient and nice Staff
LibinVery good for the price and the convenience of being in the same building as the Suria shopping mall.
brianInternet did not work
JasGreat location - easy to get around. Good towels and clean bathroom. However walls very thin - some guests very noisy
LanceGreat hotel! We stayed there twice during our trip to Mount Kinabalu. The room was nice sized, bathroom was perfect and breakfast was good. Will stay again when in KK.
AckeeuThe location is convenient plus free parking but the air conditioning kept pumping icy cold air even when we turned it off. Had to sleep with sweater on and still got sick. And loud banging and rumbling noise during…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Suria, Kota Kinabalu, Malaysia
Guests rate the location 9.0 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until anytime
Check-out by 12:00 PM
No children
Show more
No pets
No smoking anywhere on the property
Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.
Pets. Pets not allowed
Covid. COVID-19 vaccine must have been received a minimum number of days before check-in: 14
Pets. Service animals not allowed
Covid. Minimum age for proof of COVID-19 vaccination requirement: 18
Covid. Guests must provide proof of COVID-19 vaccination
Health & Safety. Guests must provide health documentation
Guest type. Essential workers only - NO
Covid. Property does not offer onsite COVID-19 testing
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel 7 Suria
What time is check-in and check-out at Hotel 7 Suria?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel 7 Suria allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel 7 Suria?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Hotel 7 Suria have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Hotel 7 Suria have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel 7 Suria?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel 7 Suria?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel 7 Suria?
Suria, Kota Kinabalu.
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