Hostal Hielo Sur
Hostel/Backpacker accommodationAvenida España 247, Punta Arenas, ChileShow on map
Very good
Guests rate it highest for service, location and value.
8.4873Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 9.0 out of 10, at Avenida España 247.
Charming Accommodations in Punta Arenas
Convenient Location: Situated just a short distance from Borgatello Museum and downtown Punta Arenas, Hostal Hielo Sur offers easy access to key attractions.
Comfortable Rooms: Each room at Hostal Hielo Sur is equipped with modern amenities including a safety deposit box, cable TV, and a private bathroom, ensuring a comfortable stay for guests.
Complimentary Offerings: Enjoy a complimentary breakfast during your stay and take advantage of the free Wi-Fi and parking facilities provided by Hostal Hielo Sur.
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- 24-hour front desk
- Room service
- Heating
- Family rooms
- Laundry
- Luggage storage
- Safety deposit box
Rooms
8.4
Very good
Rated 8.4 out of 10 by 873 guests who stayed here.
- Cleanliness8.0
- Service9.4
- Location9.0
- Rooms7.4
- Amenities8.0
- Value8.4
- Food & drink7.5
Guests mention
Friendly staffGood locationHelpful reception
MarisolChileLimpio y bien calefacionado
Mi estancia estaba avisada con mucha antelación y sabían wue llegaríamos tarde en el vuelo después de las 23 hrs ,pero al llegar al lugar nadie sabía nada,la recepcionista no tenía idea de…
AndreaGermanyEin rundum gelungener Urlaub
Das Hotel ist ein wunderbarer Ort, um sich wohl zu fühlen.
Sehr freundliches Personal, super Frühstück und bequeme Betten.
Wir kommen gerne wieder!
—-
TurcoamadoArgentinaLa habitación era cómoda, el desayuno muy bueno bastante completo
MelinaArgentinaNo recomiendo
Personal amable
El hostal está ubicado a media cuadra de un pub. En la habitación nos encontramos con camas muy pequeñas y colchones malos. El desayuno escaso y lo que había estaba de hace varios días.
Diego M.Argentina.
Demasiada calefacción y baño incomodo.
IlmaBrazilCafé da manhã , colchão e travesseiros
Banheiro muito pequeno com espaço para banho insuficiente
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Avenida España 247, Punta Arenas, Chile
Guests rate the location 9.0 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately. Any cancellation or modification to your reservation during the 7 days before arrival, or once at the accommodations, will incur the charge of a one night stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hostal Hielo Sur
What time is check-in and check-out at Hostal Hielo Sur?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hostal Hielo Sur allow pets?
No — the property states that pets are not allowed.
Does Hostal Hielo Sur have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Hostal Hielo Sur?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hostal Hielo Sur?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hostal Hielo Sur?
Avenida España 247, Punta Arenas.
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