Hilton Knoxville
Hotel, 4-star501 West Church Avenue, Knoxville, TN, United StatesShow on map
8.3 · Very good1,088 reviews
- Check-in from 4:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.2 out of 10, at 501 West Church Avenue.
- Parking on siteAvailable at a charge the property sets.
Prime Location and Connectivity Connected via sky bridge to the Knoxville Convention Center, our hotel in the heart of the city offers unparalleled convenience for business and leisure travelers. Situated just a short distance from the University of Tennessee campus, explore the city with ease.
Modern Amenities and Facilities Experience comfort in our guestrooms equipped with a flat-screen TV, work desk, and seating area. Enjoy complimentary toiletries and make the most of our fitness center, outdoor pool, and sundeck. Indulge in delicious meals at our onsite restaurant and unwind at the lounge, outdoor bar, and patio with a fire pit.
Nearby Attractions Discover Knoxville's popular attractions with the Knoxville Zoo just 9.7 km away and Dollywood a scenic 57.1 km drive from our hotel.
Book now for a memorable stay at Knoxville Hilton!
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
Rooms
8.3
Very good
Rated 8.3 out of 10 by 1,088 guests who stayed here.
- Cleanliness7.7
- Service9.2
- Location9.2
- Rooms8.2
- Amenities7.7
- Value7.1
- Food & drink8.7
Guests mention
Friendly staffGreat locationComfortable rooms
ChelseaUnited StatesVery nice
Staff was super friendly and I loved the restaurant options on site
Had no complaints
LisaUnited Statescomfy and cozy just like home
they didn’t have their own parking garage
AbrahaoBrazilQuartos velhos (e não antigos). Banheiros precisam de reforma, urgente.
CalvinUnited StatesNo hot water
DavidUnited KingdomClose to Downtown
Charge for parking 37 USD which we knew about upfront but unnecessarily expensive. Bedding and pillows smelt of stale sweat, reluctantly changed. Random room charge after leaving.
KaraUnited StatesLocation and friendly staff
The air was not cool! I had it set on 70 and my room was very warm.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
501 West Church Avenue, Knoxville, TN, United States
Guests rate the location 9.2 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hilton Knoxville
What time is check-in and check-out at Hilton Knoxville?
Check-in is from 4:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hilton Knoxville allow pets?
No — the property states that pets are not allowed.
Is there parking at Hilton Knoxville?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Hilton Knoxville have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Hilton Knoxville?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hilton Knoxville have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hilton Knoxville?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hilton Knoxville have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hilton Knoxville?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hilton Knoxville?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hilton Knoxville?
501 West Church Avenue, Knoxville, TN.
Other places we book in Knoxville
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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