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Ha Long

Places to stay/Ha Long

Hermes Cruises

Crui, 5-star20 Tuần Châu cảng quốc tế số 02, Ha Long, Viet NamShow on map

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Top rated

Guests rate it highest for location, service and cleanliness.

9.4445Reviews
  • Check-in from 12:00 PMCheck-out by 10:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
  • Exceptional locationGuests rate the location 10.0 out of 10, at 20 Tuần Châu cảng quốc tế số 02.
  • Parking on siteAvailable at a charge the property sets.

Luxurious Accommodation Experience luxury and comfort at Hermes Cruises in Ha Long. Each guest room is equipped with modern amenities such as air conditioning, a fridge, and a coffee machine, ensuring a relaxing stay. The private bathrooms offer free toiletries and a city view, adding a touch of elegance to your experience.

Exceptional Facilities Indulge in a variety of facilities including a garden, terrace, and restaurant. Enjoy massage services, a shared kitchen, and a children's playground during your stay. The 24-hour front desk staff, fluent in English and Vietnamese, are dedicated to making your stay memorable.

Convenient Location Located just a stone's throw away from Paradise Bay Beach and Tuan Chau Beach, Hermes Cruises offers easy access to the area's popular attractions. With a paid airport shuttle service available, your journey to and from the cruise is hassle-free. Book now for an unforgettable getaway at Hermes Cruises.

What this place offers

  • Parking
  • Non-smoking rooms
  • Air conditioning
  • Swimming pool
  • 24-hour front desk
  • Restaurant
  • Room service
  • Terrace
  • Family rooms
  • Garden

Rooms

9.4

Top rated

Rated 9.4 out of 10 by 445 guests who stayed here.

  • Cleanliness9.5
  • Service10.0
  • Location10.0
  • Rooms9.5
  • Amenities9.0
  • Value8.5
  • Food & drink8.7

Guests mention

Friendly staffStunning views
  • Thi Thuy HangGermany

    ·August 2026·Solo traveller

    Friendly and supportive crews.

    Outdoor activities inclusive hiking, swimming and sightseeing.

  • Alice AsteggianoItaly

    ·August 2026·Couple

    Staff molto cortese e disponibile, escursioni ben organizzate, la camera aveva uno splendido balcone con una vista mozzafiato, bagno spazioso. Tutti i pasti a bordo sono stati ottimi . Il numero contenuto di cabine…

  • SheaIE

    ·August 2026·Couple

    Nice but overpriced. Could definitely be a lot better.

    Facilities, staff, cleanliness.

    The schedule was not flexible. You either had to go on the day trip or stay on the ship. There wasn’t enough options. Also, there wasn’t any entertainment after dinner. From 9pm onwards…

  • andreaItaly

    ·August 2026·Solo traveller

    Moltissimo la cucina e lo staff di bordo veramente eccezionale

    Ahimè il caldo umido e l'eccessivo numero di imbarcazioni ma non dipende da Hermes Cruises

  • IlariaItaly

    ·August 2026·Family

    Escursioni organizzate, pasti, staff

    Non funzionava il Wi-Fi

  • VictorBelgium

    ·July 2026·Couple

    Agréable de bout en bout

    L’attention des membres d’équipage et du chef de croisière était fantastique !

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.

Where you’ll be

20 Tuần Châu cảng quốc tế số 02, Ha Long, Viet Nam

Guests rate the location 10.0 out of 10 — exceptional.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 12:00 PM until 12:00 PM

Check-out by 10:00 AM

Children welcome

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No pets

Paid parking on site

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

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A deposit may be required at the property.

What we’d check for you here

  • How many rooms they will hold at once, for how long, and on what terms.
  • That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
  • That the desk is staffed when you land, and that the room is held past cut-off.
  • Whether there is room for a pickup, a trailer or a van, not just a car.
  • Whether breakfast is in the rate or added at checkout, and what time it runs.
  • Whether the rate moves for your dates, and what it includes.
  • What the property actually charges at the desk on top of the rate.

Questions about Hermes Cruises

What time is check-in and check-out at Hermes Cruises?

Check-in is from 12:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Hermes Cruises allow pets?

No — the property states that pets are not allowed.

Is there parking at Hermes Cruises?

Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.

Does Hermes Cruises have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Is breakfast included at Hermes Cruises?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Can I book a block of rooms at Hermes Cruises?

The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.

Does Hermes Cruises have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Hermes Cruises?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 12:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Hermes Cruises?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Hermes Cruises?

20 Tuần Châu cảng quốc tế số 02, Ha Long.

Other places we book in Ha Long

Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

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