Heritage Hotel

Hotel, 2-starTB 210-213 Jalan Bunga Fajar Complex, Tawau, MalaysiaShow on map

You won’t be charged yet

8.2 · Very good496 reviews

Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Superb locationGuests rate the location 9.0 out of 10, at TB 210-213 Jalan Bunga Fajar Complex.

Convenient Location Situated in Tawau Town Centre, Heritage Hotel is just a stone's throw away from the commercial and business hub, making it the ideal choice for both leisure and business travelers.

Comfortable Accommodation The air-conditioned rooms at Heritage Hotel are equipped with modern amenities such as satellite TV and tea/coffee-making facilities, ensuring a comfortable stay for guests. Select rooms even feature a cozy seating area for added relaxation.

Local Cuisine Delights Guests can indulge in a variety of local delicacies at the on-site Asian Cuisines and Curry House, offering a true taste of the region.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Heritage Hotel today and make the most of your time in Tawau!

What this place offers

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Family rooms
Lift / Elevator
Laundry
Luggage storage

Rooms

8.2

Very good

Rated 8.2 out of 10 by 496 guests who stayed here.

Cleanliness7.5
Service9.0
Location9.0
Rooms8.0
Amenities8.0
Value8.5
Food & drink7.0

Guests mention

Friendly staffStrategic locationDecent room quality

JenniferMalaysia
August 2026Solo traveller
Like the surrounding of the hotel .
1. The Aircond cannot be slow. Only at 30 degres will no aircond. And got some percikan air from the aircond when we change the degres
2. The toilet - not clean by the cleaner.
Room…
Syarifah SyakinaMalaysia
August 2026Couple
Staff yang sangat peramah and very helpful
Location yang susah sangat nak cari Parking, kebersihan tahap sederhana ☺️
MarlinaMalaysia
August 2026Couple
Well done.
Easy access for foods, tourist spots and shopping.
Need more cleanliness for bathroom.
DAYANG ROHANAMalaysia
August 2026Couple
The location is superb, many Halal eateries & shops nearby. Walking distance to Pasar Malam Chester. The room was comfortable & spacious.
rosaneFrance
August 2026Family
Bon séjour
Chambre spacieuse, personnel super gentil et très content de voir des Français... Lit confortable
Il n'y a pas de petit déjeuner prévu, un peu bruyant car la chambre donne sur la rue et simple vitrage, mais on n'est pas…
ORNEL BMalaysia
July 2026Family
Good value for money. Will definitely come back
Very friendly & responsible staff, from reception to housekeeping & concierge. Thank you!!
It’s not that i don’t like, but i think some of the facility need to be upgraded.

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

TB 210-213 Jalan Bunga Fajar Complex, Tawau, Malaysia

Guests rate the location 9.0 out of 10 — superb.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM

Check-out by 12:00 PM

Children welcome

No pets

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

What we’d check for you here

How many rooms they will hold at once, for how long, and on what terms.
That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Heritage Hotel

What time is check-in and check-out at Heritage Hotel?

Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Heritage Hotel allow pets?

No — the property states that pets are not allowed.

Does Heritage Hotel have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I book a block of rooms at Heritage Hotel?

The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.

Does Heritage Hotel have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Heritage Hotel?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Heritage Hotel?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Heritage Hotel?

TB 210-213 Jalan Bunga Fajar Complex, Tawau.

Places to stay Tawau