8.1 · Very good83 reviews
- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.1 out of 10, at 19 Ella - Passara Road.
- Free parkingThe property states parking on site is free for guests.
Scenic Retreat in Ella
Tranquil Gardens and Modern Comforts Experience a serene stay at Heavens Gate Ella surrounded by lush gardens and modern amenities. Enjoy the convenience of free parking, a shared lounge, and a relaxing terrace during your visit.
Comfortable Rooms with Stunning Views Each room at our property comes with a private balcony offering breathtaking views. Unwind in comfort with free toiletries, cozy bed linens, and a well-equipped private bathroom.
Prime Location for Exploring Conveniently located near popular attractions like Ella Spice Garden and Little Adam's Peak, our hotel is the perfect base for exploring the beauty of Ella. Book your stay now for a memorable getaway.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Room service
- Terrace
- Family rooms
Rooms
8.1
Very good
Rated 8.1 out of 10 by 83 guests who stayed here.
- Cleanliness7.6
- Service8.5
- Location9.1
- Rooms7.0
- Amenities8.1
- Value8.0
- Food & drink8.6
Guests mention
Great locationFriendly staff
HofitIsraelמקום זול לסוליסטים
מיקום יחסית בסדר במרחק הליכה קצר מהמרכז, יש מים חמים, ארוחת בוקר מוגשת בצורה טובה
לא הייתה קליטה טובה בחדר, אין כילה אז היו יתושים שעקצו, מאוורר חזק ומספיק לאלה ככה שאין צורך במזגן (בתור אחת שזקוקה למזגן 24/7), ממליצה לא…
QuintenNLTop verblijf
Prima hotel, zelfde prijzen bijna als een hostel en je krijgt veel meer. ontbijt was heerlijk en personeel was super vriendelijk
Beetje rustig, wat ik niet echt snap.
EbruTurkeyMerkeze yürüme mesafesinde olması dışında bir özelliği yok malesef.elemanlar güler yüzlü ve ilgili.
Yatak çarşafları ve nevresimler temiz değildi,kapıların kilitleri çok eski ve zor çalışıyor...otele geç giriş yapmamıza…
GaliIsraelGreat experience- location, clean, staff!
Location- We arrived and saw that the hotel is close to the center street, 2 minuts walk to the main street and without the noise.
The staff was welcoming, helped us with early check in!
Shashi and the rest of the…
DunithLKWorth the money
It was a Pleasant stay . I went suddenly from Kandy for a holiday without even booking within 10-15min they arranged everything.Staff is very friendly. Try to get a room from 1st floor I think they are better than ground…
ObaidUnited Arab EmiratesGreat staff clean room so much comfortable highly recommend
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
19 Ella - Passara Road, Ella
Guests rate the location 9.1 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 11:30 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Heavens Gate Ella
What time is check-in and check-out at Heavens Gate Ella?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Heavens Gate Ella allow pets?
No — the property states that pets are not allowed.
Is there parking at Heavens Gate Ella?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Heavens Gate Ella?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Heavens Gate Ella have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Heavens Gate Ella have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Heavens Gate Ella?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Heavens Gate Ella?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Heavens Gate Ella?
19 Ella - Passara Road, Ella.
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