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Heaven on Downtown LA

Aparthotel, 3-starW 11th St and S Hill St, Los Angeles, CA, United StatesShow on map

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7.8 · Good20 reviews

  • Check-in from 4:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.

Stunning Terrace Views

Outstanding Dining Experience Indulge in a delicious meal at the hotel's restaurant, offering a variety of delectable options for your enjoyment.

Convenient Amenities Take advantage of the business center, 24-hour front desk, and laundry facilities to make your stay stress-free and enjoyable.

Immerse yourself in boutique comfort in this meticulously designed apartment, complete with a fully equipped kitchen and entertainment essentials. Explore nearby attractions like Grand Hope Park and experience the vibrant city life within minutes of your doorstep.

What this place offers

  • Wheelchair accessible parking
  • Housekeeping on request
  • Wheelchair-accessible van parking
  • 24-hour front desk
  • Terrace
  • Designated smoking area

Rooms

7.8

Good

Rated 7.8 out of 10 by 20 guests who stayed here.

  • Angela

    ·August 2019

    VERY NOISY - the property isn't advertised as being across the street and above an outdoor nightclub, but it is. On the first night we returned home exhausted to hear and feel the room vibrate from the club booming…

  • Verified traveler

    ·July 2019

    The whole check in and check out seemed illegal and very unprofessional

  • David

    ·May 2019

    It has great potential with some TLC

    There are units in different buildings as we did not have a rooftop pool as expected, nor a view or sofabed as pictured. It was a futon style.

    Check in and check out was easy, but we learned that the toilets were…

  • CHRISTIAN

    ·May 2019

    Bathrooms were dirty. Sink was clogged with hair. I had to clean it myself. Even after telling the person in charge they didn’t sent anybody to clean.

  • Arthur

    ·January 2019

    Hollywood & Subset Furnished Apartments

    This is the second time we have used a Pelican Residence. The location was excellent. However, the apartment and the attitude of Pelican Residences leaves a lot to be desired. They spend more time telling guests what…

  • Verified traveler

    ·December 2018

    Perfect in every way! Loved how clean it was, how they thought of everything to make our stay more comfortable and we couldn’t have been more pleased with our stay.

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews.

Where you’ll be

W 11th St and S Hill St, Los Angeles, CA, United States

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 4:00 PM until 07:00 PM

Check-out by 11:00 AM

Children welcome

Show more

No pets

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Hotel is not responsible for loss, damage or theft of cash, jewelry or other valuables left unattended in guest rooms. Hotel is also not responsible for articles/valuables left behind by guests and found after departure of the guest.

Children and extra beds. No rollaway/extra beds available

Check-in & Check-out. Contactless check-out is available

Smoking. Smoking permitted

Covid. Property does not offer onsite COVID-19 testing

Children and extra bed policy. Children welcome

Health & Safety. Property uses a professional cleaning service

General. Professional property host/manager

Check-in & Check-out. Contactless check-in is available

Children and extra beds. No cribs (infant beds) available

Health & Safety. Property does not require health documentation at check-in

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

What we’d check for you here

  • That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
  • That the desk is staffed when you land, and that the room is held past cut-off.
  • Whether there is room for a pickup, a trailer or a van, not just a car.
  • Whether the rate moves for your dates, and what it includes.
  • What the property actually charges at the desk on top of the rate.

Questions about Heaven on Downtown LA

What time is check-in and check-out at Heaven on Downtown LA?

Check-in is from 4:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Heaven on Downtown LA allow pets?

No — the property states that pets are not allowed.

Is there parking at Heaven on Downtown LA?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Does Heaven on Downtown LA have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Heaven on Downtown LA?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Heaven on Downtown LA?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Heaven on Downtown LA?

W 11th St and S Hill St, Los Angeles, CA.

Other places we book in Los Angeles

Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

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