Hampton Inn & Suites Phoenix-Surprise
Hotel, 3-star14783 West Grand Avenue, Surprise, AZ, United StatesShow on map
Top rated
Guests rate it highest for service, cleanliness and location.
9.1465Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at 14783 West Grand Avenue.
- Free parkingThe property states parking on site is free for guests.
Luxurious Amenities Experience comfort and convenience at Hampton Inn & Suites Phoenix-Surprise with an outdoor pool, fitness centre, and free WiFi. Start your day right with a complimentary breakfast and enjoy the modern amenities in each air-conditioned room.
Business & Leisure Facilities Whether you're traveling for work or leisure, our hotel has you covered. Take advantage of the business centre for your professional needs and unwind at the fitness centre after a long day. The 24-hour front desk ensures your requests are met promptly.
Nearby Attractions Explore the area with ease as we are just a short drive from the University of Phoenix Stadium and Wildlife World Zoo. With Phoenix Sky Harbor International Airport in close proximity, your travels are made simple. Book your stay now for a memorable experience at Hampton Inn & Suites Phoenix-Surprise.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
9.1
Top rated
Rated 9.1 out of 10 by 465 guests who stayed here.
- Cleanliness9.3
- Service9.8
- Location9.3
- Rooms8.8
- Amenities8.8
- Value8.8
- Food & drink8.3
Guests mention
Clean and well-maintained propertyFriendly staff
Karen MUnited StatesThis Hampton Inn was clean and really nice. The staff was great and professional. The breakfast was great and met my dietary needs.
Nothing.
VVivianaHungaryA legkedvesebb recepciósok akikkel találkoztam! Köszönjük a kedvességet! Bőséges reggeli.
Nincs ilyen
ValerieUnited StatesGreat Hotel and accommodations.
Breakfast was very good and fresh. The breakfast staff was attentive and helpful. Room was comfortable and the shower head was great. Desk staff was friendly and helpful also. Really liked the fresh water feature to…
BarryUnited Statesawesome
Great location for my travel to and from work. Staff was friendly and helpful.
The beds could be a little softer.
MiriamUnited StatesIn general was ok , i was expecting more in relation with the amount of money that i paid.
Location
Breakfast was poor quality
A guestUnited StatesLocation
Street noise on the 3rd floor.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
14783 West Grand Avenue, Surprise, AZ, United States
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 11:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hampton Inn & Suites Phoenix-Surprise
What time is check-in and check-out at Hampton Inn & Suites Phoenix-Surprise?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hampton Inn & Suites Phoenix-Surprise allow pets?
No — the property states that pets are not allowed.
Is there parking at Hampton Inn & Suites Phoenix-Surprise?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Hampton Inn & Suites Phoenix-Surprise have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Hampton Inn & Suites Phoenix-Surprise have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hampton Inn & Suites Phoenix-Surprise?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hampton Inn & Suites Phoenix-Surprise have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hampton Inn & Suites Phoenix-Surprise?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hampton Inn & Suites Phoenix-Surprise?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hampton Inn & Suites Phoenix-Surprise?
14783 West Grand Avenue, Surprise, AZ.
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Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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