Hampton Inn Charlotte/Matthews
Hotel, 3-star9615 Independence Pointe Pkwy, Charlotte, NC, United StatesShow on map
8.0 · Very good286 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.6 out of 10, at 9615 Independence Pointe Pkwy.
- Parking on siteAvailable at a charge the property sets.
Convenient Location Located just off Highway 74, our hotel in Matthews, North Carolina offers easy access to Central Charlotte within a 20-minute drive.
Comfortable Accommodations Enjoy modern amenities such as free WiFi, a 32-inch flat-screen TV, coffee maker, ironing facilities, and free local calls in every room. Some rooms even feature a microwave and refrigerator for added convenience.
Great Facilities Start your day with a hot breakfast, take a refreshing dip in the outdoor pool, and stay productive at the business centre. Whether you're here for leisure or work, we have everything you need for a comfortable stay.
Book your stay at Hampton Inn Charlotte/Matthews now for a relaxing and convenient experience.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Business center
- Heating
Rooms
8.0
Very good
Rated 8.0 out of 10 by 286 guests who stayed here.
- Cleanliness7.6
- Service9.1
- Location8.6
- Rooms7.0
- Amenities6.6
- Value9.0
- Food & drink8.1
Guests mention
Good locationFriendly serviceCleanliness of rooms
RichardUnited Statesdoor springs did not close doors automatically.
ShawyanaUnited StatesI will not stay here again.
The check in process was awful. The front desk clerk didn’t know what he was doing, he had to call management via his cellphone. He tried to charge me twice for the room. Maybe he was new and needed more training. I…
DejahUnited StatesI enjoyed breakfast and the friendly staff.
I didn’t like that the pool was not open.
AidanUnited StatesThe location was good, but everything else was not good.
It was conveniently located near where our plans were.
We were not informed that the A/C was out, there wasn’t many parking spaces, the pool was not in service in the middle of summer and we had to pay for parking at the…
LeonUnited Stateslocation and breakfast
lack of Xtra towels
SaraiUnited StatesSi me gustó realmente muy bonito
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
9615 Independence Pointe Pkwy, Charlotte, NC, United States
Guests rate the location 8.6 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 11:30 PM
Check-out by 11:00 AM
Children welcome
Show more
No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hampton Inn Charlotte/Matthews
What time is check-in and check-out at Hampton Inn Charlotte/Matthews?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hampton Inn Charlotte/Matthews allow pets?
No — the property states that pets are not allowed.
Is there parking at Hampton Inn Charlotte/Matthews?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Is breakfast included at Hampton Inn Charlotte/Matthews?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hampton Inn Charlotte/Matthews have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hampton Inn Charlotte/Matthews?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hampton Inn Charlotte/Matthews have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hampton Inn Charlotte/Matthews?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hampton Inn Charlotte/Matthews?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hampton Inn Charlotte/Matthews?
9615 Independence Pointe Pkwy, Charlotte, NC.
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