Hamlet Hotels Maidstone
Hotel, 3-star802 London Road, Maidstone, United KingdomShow on map
7.2 · Good2,270 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Good locationGuests rate the location 7.6 out of 10, at 802 London Road.
- Parking on siteAvailable at a charge the property sets.
Victorian Splendour Meets Modern Comfort
At Hamlet Hotels Maidstone, experience the perfect blend of Victorian elegance and contemporary amenities. Just a short distance from Maidstone and the M20, our hotel offers a charming retreat for both leisure and business travelers.
Refined Rooms and Culinary Delights
Indulge in relaxation in our recently refurbished rooms and savor a variety of international dishes at our restaurant. After a long day, unwind in our chic lounge bar, the perfect spot to enjoy a drink in a sophisticated atmosphere.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Business center
- Heating
- Family rooms
Rooms
7.2
Good
Rated 7.2 out of 10 by 2,270 guests who stayed here.
- Cleanliness6.6
- Service8.1
- Location7.6
- Rooms6.6
- Amenities7.1
- Value7.6
- Food & drink7.1
Guests mention
Friendly and Helpful StaffComfortable Rooms
JohnUnited KingdomRubbish
Location (for us), price
At check in the staff member couldn't have cared less and told us the wrong room number.
The room wasn't very clean, particularly the toilet.
Service in the restaurant was abysmal, despite only…
AndrewUnited KingdomNothing fancy but good value
Convenient for channel tunnel, staff went out of their way to make sure my motorbike got parked securely.
MichaelUnited KingdomI had some reservations based on older reviews but the 2 rooms we had were decent and reflective of the price paid. Bath
Good location and good value. On site restaurant with good food.
Some good effort to update and modernise has been made recently but still work needed.
DavidAustraliaFood was average
Decor was average
PeterAustriaThanks!
IanUnited KingdomGood for an overnight stay
Friendly and welcoming staff, good location, comfortable room, large car park and off the road.
Nothing
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
802 London Road, Maidstone, United Kingdom
Guests rate the location 7.6 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 11:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Bar is closed for non-Residence after 23:00. Please note that when booking 5 rooms or more, different policies and additional supplements may apply. The only pet friendly room we have is the Deluxe Double Room. Please note that all other rooms are not pet friendlyPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hamlet Hotels Maidstone
What time is check-in and check-out at Hamlet Hotels Maidstone?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hamlet Hotels Maidstone allow pets?
No — the property states that pets are not allowed.
Is there parking at Hamlet Hotels Maidstone?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Hamlet Hotels Maidstone have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hamlet Hotels Maidstone?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hamlet Hotels Maidstone have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hamlet Hotels Maidstone?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hamlet Hotels Maidstone?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hamlet Hotels Maidstone?
802 London Road, Maidstone.
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