GWEN Hotel Ternate
Hotel, 3-starJl. Sultan M. Djabir Sjah , Soa,, Ternate, Maluku Utara, 97721, Ternate, IndonesiaShow on map
4.02 reviews
- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Central Location
Strategically located in the heart of Ternate, Gaia Hotel Ternate offers convenience and accessibility to nearby attractions such as Jatiland Mall and Al Munawar Mosque.
Comfortable Accommodations
Relax in one of the 48 air-conditioned rooms featuring modern amenities including flat-screen televisions, complimentary wireless internet access, and soothing showers. Feel at home during your stay.
What this place offers
- Free breakfast
- Free self parking
- Free breakfast (local cuisine)
- Free WiFi
- 24-hour front desk
- Wheelchair accessible
Rooms
4.0
Guest rating
Rated 4.0 out of 10 by 2 guests who stayed here.
- Cleanliness3.1
- Service5.0
- Location5.1
- Rooms4.0
- Amenities4.1
- Value3.5
- Food & drink3.1
Guests mention
Ok stayStandard service quality
Verified travelerJust ok
Ok stay but quite expensive for what is offered. Walls and bedsheets had stains. Breakfast only offered local food. Stairs were quite steep and could be dangerous, use elevator.
RenyI reserved 4 nights premium room ~ this hotel equivalence to motel 6 but most expensive in town. Got at 2nd fl smells very bad then got to my room, there is no table, no closet to put your clothes not to mention only…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Jl. Sultan M. Djabir Sjah , Soa,, Ternate, Maluku Utara, 97721, Ternate, Indonesia
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until anytime
Check-out by 12:00 PM
No children
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No pets
Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
Sustainability Certifications. Property confirms they are implementing guest safety measures
Children and extra beds. No rollaway/extra beds available
General. Guests are provided with free hand sanitizer
Guest type. Essential workers only - NO
Accessibility. No elevators
General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General. Staff wears personal protective equipment
Covid. Property does not offer onsite COVID-19 testing
General. Property is cleaned with disinfectant
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
Health & Safety. Property does not require health documentation at check-in
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about GWEN Hotel Ternate
What time is check-in and check-out at GWEN Hotel Ternate?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does GWEN Hotel Ternate allow pets?
No — the property states that pets are not allowed.
Is there parking at GWEN Hotel Ternate?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at GWEN Hotel Ternate?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does GWEN Hotel Ternate have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does GWEN Hotel Ternate have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at GWEN Hotel Ternate?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book GWEN Hotel Ternate?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is GWEN Hotel Ternate?
Jl. Sultan M. Djabir Sjah , Soa,, Ternate, Maluku Utara, 97721, Ternate.
Other places we book in Ternate
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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