Grupotel Alcudia Suite

Aparthotel, 4-starElse Hetzel, s/n, Playa de Muro, SpainShow on map

You won’t be charged yet

8.1 · Very good1,413 reviews

Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
Superb locationGuests rate the location 9.5 out of 10, at Else Hetzel, s/n.

Luxurious Stay in Alcudia Bay

Outdoor Pool and Entertainment: Enjoy a refreshing dip in the large outdoor pool and be entertained with the evening programme.

Convenient Amenities: Benefit from free parking, WiFi, and air-conditioned apartments with private balconies and well-equipped kitchens.

Explore and Indulge: Take advantage of the 24-hour reception for excursion bookings, bike/car rentals, and proximity to the S’Albufera Nature Reserve. Indulge in a delicious breakfast buffet and light meals at the snack and lounge bars.

What this place offers

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
Family rooms
Garden

Rooms

8.1

Very good

Rated 8.1 out of 10 by 1,413 guests who stayed here.

Cleanliness7.0
Service8.9
Location9.5
Rooms7.4
Amenities8.0
Value8.4
Food & drink7.0

Guests mention

Friendly staffGreat locationSpacious rooms

FranzGermany
September 2026Solo traveller
War in Ordnung. h.
Lüften war wegen angrenzendem Brackwasser nicht möglich.
LIJ3LT
August 2026Couple
Viskas neblogai. Vieta gera,beveik šalia jūros,tik šalia daug komercijos,kas nori ramiau - nepatiks (mums nepatiko)..Paplūdymys geras,smėlis nėra baltas, atvykus vėliau,vietų nerasi.. Viešbutis neblogas, maistas skanus,…
AnastasiaSpain
August 2026Couple
Muy bien
La ubicación muy bien, playa a 5 min andando, tiendas restaurantes etc
El desayuno muy variado, el personal del hotel todos muy amables
La habitación un poco antigua
FanghuaHungary
August 2026Family
酒店员工服务态度好
酒店设施太过老旧
moreno martinezSpain
August 2026Solo traveller
Lo mejor la ubicación y el personal
Que te sentías como en casa un ambiente familiar como si estarías con amigos
La comida es muy muy justa en general, y la cena bueno...aunque es muy justa de calidad hay algo de variedad porque algún día cambiamos la cena…
NicoleItaly
August 2026Family
Il personale e stato molto cordiale

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

Else Hetzel, s/n, Playa de Muro, Spain

Guests rate the location 9.5 out of 10 — superb.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM

Check-out by 11:00 AM

Children welcome

No pets

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Please note that for dinner formal attire is required. Male guests are required to wear a long-sleeved shirt and long trousers in the restaurant. When booked 5 rooms or more, differents cancelation/deposits policies may apply A deposit may be required at the property.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Grupotel Alcudia Suite

What time is check-in and check-out at Grupotel Alcudia Suite?

Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Grupotel Alcudia Suite allow pets?

No — the property states that pets are not allowed.

Does Grupotel Alcudia Suite have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Does Grupotel Alcudia Suite have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Grupotel Alcudia Suite have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Grupotel Alcudia Suite?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Grupotel Alcudia Suite?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Grupotel Alcudia Suite?

Else Hetzel, s/n, Playa de Muro.

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