Grand Naniloa Hotel, a Doubletree by Hilton
Resort, 4-star93 Banyan Drive, Hilo, HI, United StatesShow on map
7.5 · Good635 reviews
- Check-in from 4:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at 93 Banyan Drive.
- Parking on siteAvailable at a charge the property sets.
Luxurious Accommodations
Indulge in the breathtaking views of Hilo Bay, Hamakua Coast, or Hilo Harbor from your room at the Grand Naniloa Hilo. Each room is elegantly furnished and features modern amenities like a flat-screen TV, refrigerator, and luxurious German limestone bathrooms. Upgrade to a suite for a convenient kitchenette.
Recreational Activities
Relax by the outdoor swimming pool or soak up the sun on the sundeck while enjoying the tropical Hawaiian breeze. Golf enthusiasts can take advantage of the complimentary round of golf daily at the Naniloa Golf Course, located within the hotel grounds.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
Rooms
7.5
Good
Rated 7.5 out of 10 by 635 guests who stayed here.
- Cleanliness5.8
- Service7.8
- Location9.3
- Rooms7.8
- Amenities8.3
- Value6.8
- Food & drink6.8
Guests mention
Great locationSpacious rooms
TobiasGermanyGute Lage. Haben sogar Schildkröten am Hotel"strand" gesehen, gepflegte Aussenanlage
Toilette mit kaputter Schiebetür vom Zimmer abgetrennt. Wurde trotz Beschwerde nicht repariert. Hatten leider ein Zimmer mit Blick auf…
FujimotoUnited Statesi expected better from a Hilton hotel.
view was nice. rooms were clean.location was great. staff was friendly and helpful.
Our bathroom basin did not drain well and water was constantly in the basin. Air conditoning was not working well due to the recent…
marekPoland3 dni w hilo troche krotko ze wzgledu na pogode parki zamkniete tylkomtyrolka sie udalo
lokalizacja super
jak na hiltona to brudno za oknem balkon na ktory nie da sie wyjsc i na nim brud
OrenIsraelLocation, Scenery, Breakfast and mainly: The "transparent" simple stuff members that make guests happy.
We arrived after a very long and exhausting flight from the other side of the world to CELEBRATE ANNIVERSARY,…
GernotAustriaBeautiful hotel with beautiful beach.
Don’t expect sand beaches in that volcanic area.
Got a great room with beach view.
Karin Van HoffNLBedden
Locatie
De airco maakte bizar veel herrie
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
93 Banyan Drive, Hilo, HI, United States
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM until 11:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Grand Naniloa Hotel, a Doubletree by Hilton
What time is check-in and check-out at Grand Naniloa Hotel, a Doubletree by Hilton?
Check-in is from 4:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Grand Naniloa Hotel, a Doubletree by Hilton allow pets?
No — the property states that pets are not allowed.
Is there parking at Grand Naniloa Hotel, a Doubletree by Hilton?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Grand Naniloa Hotel, a Doubletree by Hilton have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Grand Naniloa Hotel, a Doubletree by Hilton?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Grand Naniloa Hotel, a Doubletree by Hilton have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Grand Naniloa Hotel, a Doubletree by Hilton?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Grand Naniloa Hotel, a Doubletree by Hilton have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Grand Naniloa Hotel, a Doubletree by Hilton?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Grand Naniloa Hotel, a Doubletree by Hilton?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Grand Naniloa Hotel, a Doubletree by Hilton?
93 Banyan Drive, Hilo, HI.
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