Hotel, 5-starJalan Raja H Fisabilillah Teluk Tering, Kecamatan Batam Kota, Batam, 29461, Batam, IndonesiaShow on map
10.0 · Exceptional12 reviews
Discover a tranquil escape at Grand Mercure Batam Centre, where modern luxury meets serene comfort.
Indulgent Spa Experience Unwind at our full-service spa offering a variety of rejuvenating massages, ensuring you leave our hotel feeling refreshed and revitalized.
Diverse Dining Options Savor delightful international cuisine at Ambrosia All Day Dining. Enjoy 24-hour room service or sip a refreshing cocktail at our poolside bar while taking in the beautiful surroundings.
Unmatched Convenience With complimentary Wi-Fi, concierge services, and direct access to nearby shopping and attractions, our hotel is designed for both leisure and business travelers, providing a seamless experience from start to finish.
10.0
Rated 10.0 out of 10 by 12 guests who stayed here.
Excellent
Really near the ferry terminal, farther from the rest of town (which means peace and quiet). Short ride into the popular areas and malls.
Amazing amazing amazing staff, that was the best part about this hotel!
Imposition of deposit when past few times don’t have. Room not ready. Soundproofing not good.
very comfortable hotel, staffs are friendly and helpful. However the gym close a bit early at 8pm.
Clean and staff is courteous
Brand new hotel in Batam. Staff were helpful and friendly. Rooms were clean. Would be better if the pools were heated.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Jalan Raja H Fisabilillah Teluk Tering, Kecamatan Batam Kota, Batam, 29461, Batam, Indonesia
Guests rate the location 10.0 out of 10 — exceptional.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
No children
No pets
Pets. Pets not allowed
Pets. Service animals not allowed
General. Professional property host/manager
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Pool access available from 6:00 AM to 6:00 PM. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.
No — the property states that pets are not allowed.
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Yes — internet access is listed among the property's facilities.
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Jalan Raja H Fisabilillah Teluk Tering, Kecamatan Batam Kota, Batam, 29461, Batam.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.