Grand Hyatt Melbourne
Hotel, 5-star123 Collins Street, Melbourne, AustraliaShow on map
Fabulous
Guests rate it highest for service, location and cleanliness.
8.86,724Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.2 out of 10, at 123 Collins Street.
- Parking on siteAvailable at a charge the property sets.
Luxurious Accommodation Grand Hyatt Melbourne offers luxurious guest rooms and premium suites with contemporary living spaces and stunning views of the Melbourne city skyline or the Yarra River.
World-Class Facilities The hotel features upper and lower lobbies, couture boutiques, a signature restaurant Collins Kitchen, a modern bar Ru-Co, and the City Club Health & Fitness Centre with 24/7 access to an indoor swimming pool, sauna, and open-air tennis court.
Exclusive Grand Club Lounge Guests booking rooms with Grand Club access can enjoy the exclusive Grand Club Lounge on the 31st floor, providing panoramic views of the city skyline and personalized service.
Experience the best of Melbourne's shopping, dining, and attractions while staying at Grand Hyatt Melbourne. Book now to indulge in luxury and convenience.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
Rooms
8.8
Fabulous
Rated 8.8 out of 10 by 6,724 guests who stayed here.
- Cleanliness8.7
- Service9.2
- Location9.2
- Rooms8.7
- Amenities8.7
- Value8.2
- Food & drink8.7
Guests mention
Friendly staffClean roomsGreat locationComfortable accommodations
jose luisSpainBuena ubicación
La situación es espectacular. Cerca de todo lo mejor
Enorme frialdad y muy lejos de un verdadero 5 estrellas
RachelAustraliaDisappointing and expensive.
The location.
It didn’t feel like value for money. There were no complementary snacks to go with tea and coffee. Felt like any excuse to charge money. The gym was small and very hot and stuffy. Very disappointed that…
GregAustraliaOne of the best in town.
Just a beautiful place. Thank you. If you ever have any room you want filled for free - call me.
DinishiAustraliaGreat buffet with plenty of options
玉璇TW整體很棒離市區近去哪裡都方便
房間很舒服
目前沒有
KarenAustraliaConcierge was very helpful, restaurant lovely food and the wine bar made amazing drinks with exceptional service.
Housekeeping very thorough
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
123 Collins Street, Melbourne, Australia
Guests rate the location 9.2 out of 10 — superb.
Nearby
- Parliament Station200 m
Shopping
- Queen Victoria Market600 m
Top attractions
- Hosier Lane (street art laneway)1.3 km
- Flinders Street Station1.4 km
- Federation Square1.4 km
- National Gallery of Victoria (NGV)1.6 km
- Melbourne Cricket Ground (MCG)2.3 km
Nature
- Royal Botanic Gardens Victoria2.0 km
Airports
- Melbourne Airport (Tullamarine)19.0 km
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 11:00 AM
Children welcome
Show more
No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Grand Hyatt Melbourne
What time is check-in and check-out at Grand Hyatt Melbourne?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Grand Hyatt Melbourne allow pets?
No — the property states that pets are not allowed.
Is there parking at Grand Hyatt Melbourne?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Is breakfast included at Grand Hyatt Melbourne?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Grand Hyatt Melbourne have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Grand Hyatt Melbourne?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Grand Hyatt Melbourne have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Grand Hyatt Melbourne?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Grand Hyatt Melbourne?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Grand Hyatt Melbourne?
123 Collins Street, Melbourne.
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