Fabulous
Guests rate it highest for service, food and value.
8.729Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.6 out of 10, at 201 Charrita.
- Free parkingThe property states parking on site is free for guests.
Luxurious Infinity Pool and Stunning Views Indulge in luxury at Residencial Gran Palma with its infinity pool offering breathtaking views of Acapulco.
Modern Amenities and Comfortable Accommodation Relax in air-conditioned units with flat-screen TVs, free WiFi, and private bathrooms. Some rooms even feature a terrace for a perfect evening unwind.
Family-Friendly Dining and Exciting Activities Enjoy delicious Mexican cuisine at the on-site restaurant, perfect for family dinners. Explore the area with sightseeing tours or opt for a cycling adventure arranged by the hotel.
Book your stay at Residencial Gran Palma now for an unforgettable experience in Acapulco!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
Rooms
8.7
Fabulous
Rated 8.7 out of 10 by 29 guests who stayed here.
- Cleanliness8.1
- Service9.6
- Location8.6
- Rooms7.5
- Amenities8.6
- Value9.0
- Food & drink9.1
Guests mention
Beautiful ambianceFriendly cleaning staff
AlexMexicoAmazing place to rest and enjoy the pool
Everything in this hotel was excellent and the most important for me pets are allowed ❤️ 🐕
Beautiful and comfortable pool 🥽
The bar service was excellent 👌
Bed uncomfortable for me
GuillermoMexicoCosto beneficio excelente
Amplio limpio atención
Sin estacionamiento
franciscoMexicoDisponibilidad y pet friendly
Servicio de limpieza al menos cada 2 dias
lorraineCanadaendroit enchanteur avec activités interessante
le personnel était courtois, aimable et souriant.
pendant les grandes fin de semaine certains voisin sont bruyant , mais ont a vu pire
edgarMexicoMe parece que pueden mejorar en todo
Las instalaciones son excelentes para personas adultas de los pocos lugares que aceptan pet Friends y sobre todo me gustó la alberca las habitaciones son muy buenas y muy cómodas excelente servicio
Mi favoritismo hace…
DulceMexicoLa tranquilidad y la habitación
El acceso
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
201 Charrita, Acapulco, Mexico
Guests rate the location 8.6 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 09:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Pet Fee Notice: A pet supplement of MXN 600 per person, per pet is not included in the reservation price and must be paid separately.This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Managed by a private host A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Gran Palma
What time is check-in and check-out at Gran Palma?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Gran Palma allow pets?
No — the property states that pets are not allowed.
Is there parking at Gran Palma?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Gran Palma have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Gran Palma?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Gran Palma have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Gran Palma?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at Gran Palma?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Gran Palma?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Gran Palma?
201 Charrita, Acapulco.
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