Gokan no Yu Tsuruya
Ryokan, 3-starZao-onsen 710, Yamagata, 990-2301, Yamagata, JapanShow on map
Top rated
Guests rate it highest for service, location and cleanliness.
9.278Reviews- Check-in from 2:00 PMCheck-out by 10:00 AM.
- Superb locationGuests rate the location 9.1 out of 10, at Zao-onsen 710, Yamagata, 990-2301.
Indulge in Serenity at the Full-Service Spa Unwind in our full-service spa and enjoy complimentary wireless internet, on-site shopping, and a television in a common area.
Modern Comforts and Convenient Amenities Feel at home in our air-conditioned rooms with refrigerators and flat-screen televisions. Stay connected with free Wi-Fi and relax in bathrooms featuring bathtubs or showers, complimentary toiletries, and bidets.
Explore the Area Located near Zao Quasi-National Park, our ryokan offers proximity to attractions like Zao Chuo Ropeway and Zao Hot Springs Ski Resort. Enjoy a tranquil retreat with us.
For a rejuvenating escape in Yamagata's Zaoonsen area, book your stay at Gokan no Yu Tsuruya now.
What this place offers
- Shopping on site
- Cross-country skiing nearby
- Television in common areas
- Front desk (limited hours)
- Full-service spa
- Snowboarding nearby
- Free self parking
- Shared refrigerator
- Covered parking
- Free WiFi
Rooms
9.2
Top rated
Rated 9.2 out of 10 by 78 guests who stayed here.
- Cleanliness9.1
- Service9.6
- Location9.1
- Rooms9.1
- Amenities9.1
- Value9.1
- Food & drink9.1
Guests mention
Highly satisfactory serviceComfortable and clean roomsGreat location
Wing hung很方便舒適的溫泉酒店
地點就在巴士站對面，溫泉超級舒適。check in 可以預約免費五十分鐘私人溫泉，服務誠懇有禮。
Nobuaki建物自体は大分古いのですが、数年前にリフォームされたとのこと。部屋はとても清潔で快適でした。
??スタッフの対応は良かったです。
貸切風呂も大変満足でした。温度調整もでき快適でした。
子供と妻といい体験、想い出が出来ました。
ありがとうございました。
PeiLing服務非常好的飯店，從櫃台接待到溫泉都很棒，尤其是服務我們客房送餐的小姐不但會講英文而且十分親切！
JOHAN整體感
有體驗到日本人的禮貌。接待、櫃檯、服務員，見到面微笑打招呼，舉止動作給人很正式的禮貌。退房後離開，我接受到90度鞠躬。（哇～）
在巴士總站對面。走路5～10分鐘。便利商店、纜車山麓站。
JunJan 2025 Family Ski Trip
The staff are super friendly and always ready to help. The daily prepared meals were delicious and many varieties to choose from. Being able to book hot spring without leaving the resort was super convenient. Loved…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Zao-onsen 710, Yamagata, 990-2301, Yamagata, Japan
Guests rate the location 9.1 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 09:00 PM
Check-out by 10:00 AM
No children
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No pets
The front desk is open daily from 7:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 7:20 PM to receive dinner.
Pets. Pets not allowed
Children and extra beds. No rollaway/extra beds available
Accessibility. No elevators
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
General. Unicode Support true
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Hot springs access available from noon to 9:30 AM. Reservations are required for private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Gokan no Yu Tsuruya
What time is check-in and check-out at Gokan no Yu Tsuruya?
Check-in is from 2:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Gokan no Yu Tsuruya allow pets?
No — the property states that pets are not allowed.
Is there parking at Gokan no Yu Tsuruya?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Gokan no Yu Tsuruya have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Gokan no Yu Tsuruya have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Gokan no Yu Tsuruya?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Gokan no Yu Tsuruya?
Zao-onsen 710, Yamagata, 990-2301, Yamagata.
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