Genesis Regal Cruise

Crui, 3-starTuan Chau, Ha Long, Quang Ninh, 01000, Ha Long, Viet NamShow on map

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9.6 · Exceptional21 reviews

Check-in from 12:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Exceptional locationGuests rate the location 9.8 out of 10, at Tuan Chau, Ha Long, Quang Ninh, 01000.
Breakfast availableIncluded on some rates — the board is shown on each room.

Spa and Wellness Retreat: Relax at the full-service spa and enjoy rejuvenating massages during your stay.

Delicious Dining Options: Indulge in a variety of local and international cuisines at Tonkin restaurant or opt for 24-hour room service for a private dining experience.

Convenient Location: Explore nearby attractions with ease by utilizing the area shuttle service. The hotel's proximity to Tuan Chau Beach offers a perfect seaside escape.

Book now to experience the ultimate blend of luxury and comfort at our serene cruise ship hotel.

What this place offers

Hiking/biking trails nearby
Free breakfast
Safe-deposit box at front desk
Porter/bellhop
Full-service spa
Tours/ticket assistance
Area shuttle (surcharge)
Snack bar/deli
Rooftop terrace
Free buffet breakfast

Rooms

9.6

Exceptional

Rated 9.6 out of 10 by 21 guests who stayed here.

Cleanliness9.8
Service9.9
Location9.8
Rooms9.8
Amenities9.8
Value9.8
Food & drink9.8

Guests mention

Amazing staffFantastic food

Pamela
June 2025
Absolutely wonderful cruise! Amazing staff, fantastic food and such attention to detail and individual needs! We were so glad we chose this boat!!
Amira
April 2025
Stay at Mariel Hanoi
I had an absolutely amazing stay at Meritel Hanoi! From the moment I arrived, the staff went above and beyond to make me feel welcome and comfortable. Their hospitality was exceptional, always friendly and…
Charlotte
February 2025
Value for money
The staff were super friendly and caring. The cruise, even of 5 years old as the cruise member said, it was nicely maintained. Value for money.
Bryna
February 2025
Was on sister ship - Majesty. 2 night cruise was excellent! Great staff, amazing views and fantastic cabin. Highly recommend!
Uviwe
January 2025
Incredible Experience
From my scheduled pick up in Hanoi everything was superb. The staff is so attentive and there is attention to detail making the experience seemless. The food was also amazing.
Lisa
July 2024
It was such a magical experience and we were sad that it ended

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.

Where you’ll be

Tuan Chau, Ha Long, Quang Ninh, 01000, Ha Long, Viet Nam

Guests rate the location 9.8 out of 10 — exceptional.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 12:00 PM until 12:30 PM

Check-out by 12:00 PM

No children

No pets

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This cruise ship's 1 night 2 days itinerary includes the following: 1st day: Check-in and embarkation at 11:30 AM. Set lunch menu served after check-in. In the afternoon, guests can visit Floating house and Dark and Bright Cave, or enjoy sightseeing and kayaking. Happy hour, cooking class, and dinner on board in the evening. Last day: Tai Chi class followed by breakfast. Visit Cat Ba National Park. Brunch served at 10 AM, followed by check-out and disembarkation. This cruise ship's 2 nights 3 days itinerary includes the above and the following: 2nd day: Tai Chi class followed by breakfast. Visit Lan Ha Ba, Viet Hai Village, and Cat Be National Park. Lunch served on board. In the afternoon, guests can explore Ba Trai Dao area by kayak or swim at a private beach. Mini cooking class and dinner on board in the evening. Please be advised that this property is a cruise ship and not a standard hotel. Guests must contact this cruise ship 1 day in advance to arrange roundtrip shuttle bus transportation from Hanoi - Old Quarter, which is 3 hours away by car. Guests may choose either public transfer (USD 25 per guest) or private roundtrip transfer by limousine (USD 135 per car).

Pets. Pets not allowed

Accessibility. No elevators

General. Professional property host/manager

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Only registered guests are allowed in the guestrooms. A deposit may be required at the property.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Genesis Regal Cruise

What time is check-in and check-out at Genesis Regal Cruise?

Check-in is from 12:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Genesis Regal Cruise allow pets?

No — the property states that pets are not allowed.

Is breakfast included at Genesis Regal Cruise?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Genesis Regal Cruise have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Genesis Regal Cruise have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Genesis Regal Cruise?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 12:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Genesis Regal Cruise?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Genesis Regal Cruise?

Tuan Chau, Ha Long, Quang Ninh, 01000, Ha Long.

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