General Palmer Hotel
Hotel, 4-star567 Main Avenue, Durango, CO, United StatesShow on map
Top rated
Guests rate it highest for service, cleanliness and location.
9.21,277Reviews- Check-in from 4:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.2 out of 10, at 567 Main Avenue.
- Parking on siteAvailable at a charge the property sets.
Victorian Charm in the Heart of Durango
Step into a world of elegance and comfort at General Palmer Hotel Durango. Luxurious Accommodations await you, with each room boasting Victorian style décor and modern amenities such as free Wi-Fi and flat-screen TVs.
Relaxation and Convenience are at your fingertips with access to a library for book lovers, a business centre for professionals, and a 24-hour reception for all your needs.
Located just steps away from the famous Durango & Silverton Narrow Gauge Railroad & Museum, and a short drive from Fort Lewis College, our hotel offers the perfect blend of history and convenience. Book your stay now and experience the charm of General Palmer Hotel Durango.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Business center
- Heating
- Terrace
- Family rooms
Rooms
9.2
Top rated
Rated 9.2 out of 10 by 1,277 guests who stayed here.
- Cleanliness9.2
- Service9.7
- Location9.2
- Rooms9.2
- Amenities8.7
- Value9.2
- Food & drink9.2
Guests mention
Spacious roomsFriendly and helpful staffGood locationQuality breakfast
JanitaBUnited StatesBeautiful Vintage hotel
The hotel is beautiful! Lots of original touches like the manual elevator, antique furniture in the lobby, and wood trim. The bed and pillows were comfortable. The room was spacious, with two arm chairs. The…
KelliUnited StatesWe had a lovely stay here overall and would stay again. Very nice historical hotel.
The room and bed were very comfortable. The location is terrific. The history is really nice.
The train runs right behind the building so beware. It doesn’t run overnight though so that’s good. No elevators in Palace…
SuzanneUnited StatesQuaint and Comfortable Hotel
The inner room was very comfortable, clean, and quiet. The bed was very comfortable and the room was a nice size, adequately stocked, and the temperature control was very good. We did not eat breakfast but the area…
FabienneFranceTrès bon emplacement en centre ville. Bel établissement. Jolie terrasse.
Peut faire mieux pour le petit déjeuner. Lits petits pour des lits doubles...
mbcantleyVESTAVIA HILLS, ALABAMAGeneral Palmer Hotel - convenient but noisy
This is a beautiful old hotel which has been well maintained and updated, except for the very tiny, antiquated elevator which barely holds 1 person with his/her luggage. The hotel is on the main street in Durango, so…
JNC-CT-RISANDY HOOK, CONNECTICUTElegant Old Hotel
Chose the General Palmer based on location. Glad we did. A great hotel with lots of charm. Very clean fantastic service. Typical cont breakfast. We loved everything about this place. And a 2 min walk to the train
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
567 Main Avenue, Durango, CO, United States
Guests rate the location 9.2 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about General Palmer Hotel
What time is check-in and check-out at General Palmer Hotel?
Check-in is from 4:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does General Palmer Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at General Palmer Hotel?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does General Palmer Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at General Palmer Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does General Palmer Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at General Palmer Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book General Palmer Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is General Palmer Hotel?
567 Main Avenue, Durango, CO.
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