Four Points by Sheraton Desaru
Hotel, 4-starJalan Kempas 2, Taman Desaru Utama, Desaru, MalaysiaShow on map
Top rated
Guests rate it highest for service, location and rooms.
9.22,255Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.4 out of 10, at Jalan Kempas 2, Taman Desaru Utama.
- Parking on siteAvailable at a charge the property sets.
Modern Amenities
Free WiFi, restaurant, free bikes
Fitness centre, sauna, room service
Comfortable Rooms
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
Rooms
9.2
Top rated
Rated 9.2 out of 10 by 2,255 guests who stayed here.
- Cleanliness8.4
- Service9.9
- Location9.4
- Rooms9.4
- Amenities8.4
- Value9.4
- Food & drink8.9
Guests mention
Friendly staffGood breakfast varietySpacious rooms
NohMalaysiamalfunction of the door and toilet sink stuck
Fiffy KhairilSGSuperb & Loving it!
Love everything about this place.. Friendly & accomodative staffs.
My husband & I will definitely come back again 🥰
Nothing but just a feedback, ordered nasi lemak for breakfast thru in room service but unfortunately…
MichelaItalyThe smell of humidity everywhere and aircon noise
DanyFrancene recommande pas
Confortable
Belle chambre
Belle piscine et espace extérieur
Restaurant : à éviter absolument. Produits pas frais, de très mauvaise qualité.
Assez mal placé dans Desaru
NordineFranceSuper hôtel
Accueil du personnel
Propreté des chambres
Taille des chambres
Meilleur hôtel pour DESARU
Nothing
Man ChiHKLocation, not near to the beach but lots of restaurants nearby
We were told that there is shuttle bus from the beach to hotel but we don’t know the reservation is needed. We waited at the beach on time but there is no…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Jalan Kempas 2, Taman Desaru Utama, Desaru, Malaysia
Guests rate the location 9.4 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 11:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Managed by a private host A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Four Points by Sheraton Desaru
What time is check-in and check-out at Four Points by Sheraton Desaru?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Four Points by Sheraton Desaru allow pets?
No — the property states that pets are not allowed.
Is there parking at Four Points by Sheraton Desaru?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Four Points by Sheraton Desaru have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Four Points by Sheraton Desaru?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Four Points by Sheraton Desaru have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Four Points by Sheraton Desaru?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Four Points by Sheraton Desaru have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Four Points by Sheraton Desaru?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Four Points by Sheraton Desaru?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Four Points by Sheraton Desaru?
Jalan Kempas 2, Taman Desaru Utama, Desaru.
Other places we book in Desaru
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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