Five Volcanoes Boutique Hotel
Hotel, 3-starB.P. 3103, Kigali, Cyuve, CyuveShow on map
8.2 · Very good6 reviews
- Check-in from 2:00 PMCheck-out by 10:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.3 out of 10, at B.P. 3103, Kigali, Cyuve.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious Amenities
Indulge in onsite massages and bask in the outdoor pool. Enjoy complimentary Wi-Fi, concierge services, and a lobby fireplace for added comfort.
Dining Experience
Savor delicious meals at the hotel's restaurant or opt for convenient room service. Unwind with a drink at the bar/lounge and start your day with a complimentary buffet breakfast.
What this place offers
- Elevator
- Fireplace in lobby
- Free breakfast
- Safe-deposit box at front desk
- Multilingual staff
- Smoke-free property
- Pool umbrellas
- Tours/ticket assistance
- Free self parking
- Airport transportation - pickup (surcharge)
Rooms
8.2
Very good
Rated 8.2 out of 10 by 6 guests who stayed here.
- Cleanliness8.0
- Service8.8
- Location8.3
- Rooms7.8
- Amenities8.3
- Value7.7
- Food & drink8.8
Guests mention
Excellent serviceDelicious food
KimGreat hotel where staff went out of their way to make me feel welcome and provided excellent service. Restaurant food was delicious. Was only a short visit - wish I had longer to enjoy. Reason for visit was gorilla…
Verified travelerThis hotel is absolutely horrible!
It is incredibly overpriced, at the same rate as a Luxury Hotel, but they have service comparable to a Motel in Rural Alabama.
They don't have a restaurant, they have a cafeteria with…
JuneLovely pool to relax by. Terrific staff and food.
JoakimOne of the best!
This was one of the best hotel experiences i have ever had! The staff was so welcoming and helpful. They even clean your hiking boots. I would come back just to stay here one more night.
RobinLovely relaxing hotel - Woken by stunning birdsong, terrific views of the volcanoes, excellent food and great wine selection. I had wonderful service from the small & dedicated staff. They arranged a super guide (Honore)…
MilliLovely staff, nice pool and good food. We stayed in a deluxe room which was lovely and spacious. The rooms are a little dark but have a nice little terrace with two comfortable chairs. Nice touch to have a fridge/minibar…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
B.P. 3103, Kigali, Cyuve, Cyuve
Guests rate the location 8.3 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 12:00 AM
Check-out by 10:00 AM
No children
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No pets
No smoking anywhere on the property
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
Sustainability Certifications. Property confirms they are implementing guest safety measures
Pets. Service animals not allowed
General. Guests are provided with free hand sanitizer
General. Staff temperature checks are conducted regularly
Guest type. Essential workers only - NO
General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General. Staff wears personal protective equipment
General. Temperature checks are available to guests
General. Food service has been amended for enhanced safety
General. Property is cleaned with disinfectant
General. Reservation might be required for some facilities onsite
Guest type. LGBTQ friendly
General. Social distancing measures are in place
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
General. Commonly-touched surfaces are cleaned with disinfectant
General. Masks are compulsory at the property
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Five Volcanoes Boutique Hotel
What time is check-in and check-out at Five Volcanoes Boutique Hotel?
Check-in is from 2:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Five Volcanoes Boutique Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Five Volcanoes Boutique Hotel?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Five Volcanoes Boutique Hotel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Five Volcanoes Boutique Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Five Volcanoes Boutique Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Five Volcanoes Boutique Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Five Volcanoes Boutique Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Five Volcanoes Boutique Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Five Volcanoes Boutique Hotel?
B.P. 3103, Kigali, Cyuve, Cyuve.
Other places we book in Cyuve
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
