Fenix Hotel Machupicchu
Hotel, 3-starCalle Wiracocha 202, Machu Picchu, PeruShow on map
8.1 · Very good1,186 reviews
- Check-in from 11:00 AMCheck-out by 10:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.6 out of 10, at Calle Wiracocha 202.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Convenient Location
Located just a 3-minute walk from the main square in Aguas Calientes, Fenix Hotel Machupicchu offers easy access to popular attractions and amenities such as thermal springs within a 10-minute walk.
Modern Amenities
Each room at Fenix Hotel Machupicchu features flat-screen TVs, minibars, and private bathrooms with complimentary toiletries, ensuring a comfortable stay for guests.
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Terrace
- Family rooms
- Lift / Elevator
Rooms
8.1
Very good
Rated 8.1 out of 10 by 1,186 guests who stayed here.
- Cleanliness7.1
- Service8.9
- Location8.6
- Rooms8.1
- Amenities7.6
- Value8.3
- Food & drink7.6
Guests mention
Friendly serviceGood location
GiacomoItalyCi tornerei sicuramente.
L'hotel si trova in una posizione centrale, nella parte più alta del paese, a 30 metri dalla strada principale. E' comunque molto silenzioso. La colazione inizia molto presto (mi pare verso le 5:00) e questo è molto…
JacoAWZeer matig
Personeel wat aardig is
Heel erg gehorig en hoop verbouw lawaai en de douche is zeer slecht komt bijna geen water uit de kraan. Beddengoed was ook niet schoon en de kamer ook niet goed schoon.
KarinGTExcelente
La amabilidad del personal y q tienen casillas para guardar maletas
RaphaelBrazilLocalização perfeita próximo a fila do ônibus que leva a Machu pichu
Localização
sofiArgentinaEl hotel esta hubicado en pleno centro de aguas calientes, (solo hay que caminar unas cuadras cuesta arriba) ceca de la estacion de tren y de los buses que te llevan a machu pichu, rodeada de bares y restaurantes para…
RobertaBrazilApesar dos funcionários serem educados, tivemos uma péssima estadia mesmo que por uma noite.
Bem localizado
Água vazando do lavatório e molhando o chão, cobertas com cheiro forte, não tinha água nem para vender, limpeza deixando a desejar, tomadas no quarto não funcionavam. Acredito que o hotel pecou muito com…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Calle Wiracocha 202, Machu Picchu, Peru
Guests rate the location 8.6 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 11:00 AM until 10:00 PM
Check-out by 10:00 AM
Children welcome
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No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee. Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation. Please note that if you choose to make the payment using a debit/credit card at the property, there will be an extra 5% charge. Payments in cash will not have this increase. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Fenix Hotel Machupicchu
What time is check-in and check-out at Fenix Hotel Machupicchu?
Check-in is from 11:00 AM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Fenix Hotel Machupicchu allow pets?
No — the property states that pets are not allowed.
Is breakfast included at Fenix Hotel Machupicchu?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Fenix Hotel Machupicchu have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Fenix Hotel Machupicchu have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Fenix Hotel Machupicchu?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 11:00 AM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Fenix Hotel Machupicchu?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Fenix Hotel Machupicchu?
Calle Wiracocha 202, Machu Picchu.
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