Hotel, 4-starLake Basin Mall; Kanyakwar; Off Kakamega Rd., Kisumu, KenyaShow on map
Guests rate it highest for service, location and food.
8.8282ReviewsLuxurious Accommodation with Stunning Views
Modern Amenities and Services Featuring air-conditioned rooms with city or mountain views, Best Western Kisumu Hotel provides a comfortable stay with essential amenities like a fridge, safety deposit box, and room service. Guests can enjoy a variety of cuisines at the on-site restaurant, including African, American, and Pizza options. Additionally, the hotel offers a children's playground, perfect for families, and activities like darts and cycling for entertainment.
Convenient Location and Shuttle Service Situated near popular attractions like Ndere Island National Park and Kakamega Forest Station, this 4-star hotel is ideal for travelers looking to explore Kisumu. With a paid airport shuttle service available, guests can easily access the hotel from Kisumu International Airport, only 7 km away.
Experience luxury and convenience at Best Western Kisumu Hotel - book your stay now for a memorable experience!
8.8
Rated 8.8 out of 10 by 282 guests who stayed here.
The airport pickup was not on time, and I had to wait for 30 minutes, even though the pickup details had been communicated before I boarded the plane. This was quite inconvenient and disappointing, especially after…
The breakfast was amaizing, the staff were very hospitable, the rooms were very clean... Loved it
The view from the lake was abit too far
grass lawn for kids to play
Calm and Location
Lack gym and pool
The place was clean, calm and spacious.
Great facility, friendly and helpful staff
Nothing!
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Lake Basin Mall; Kanyakwar; Off Kakamega Rd., Kisumu, Kenya
Guests rate the location 9.0 out of 10 — superb.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 12:00 PM
Check-out by 10:00 AM
Children welcome
No pets
Free parking on site
Non-smoking rooms available
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.
Check-in is from 12:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
No — the property states that pets are not allowed.
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Yes — internet access is listed among the property's facilities.
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 12:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Lake Basin Mall; Kanyakwar; Off Kakamega Rd., Kisumu.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.