Hotel, 3-starSAN24E, El Congo, Santa Ana, Santa Ana, Santa AnaShow on map
Guests rate it highest for service, food and location.
8.8114ReviewsOutdoor Pool and Terrace
Enjoy the stunning views and soak up the sun by the outdoor pool or relax on the terrace overlooking the garden.
Gourmet Dining and Bar
Indulge in delicious meals at the hotel's restaurant, or opt for the convenience of room service. Unwind with your favorite drink at the bar/lounge.
8.8
Rated 8.8 out of 10 by 114 guests who stayed here.
It was a nice stay overall. It is a road dirt to get there and it was a bit rough but the final destination makes it worth the drive. The location feels safe and the food was very good.
Before you book be aware! Free breakfast is one item on the menu. You decide you want something else, you will pay out of pocket.
My breakfast came with coffee and I wasn’t able to get a second cup. Not happy with that.
The staff was great and friendly. The hotel, pool, and overall atmosphere was on par. The W-Fi was not consistent, would go out for 5 minutes at least twice a day. The road for the last 3 miles to hotel was not paved and…
We loved our stay! The staff was super friendly and accommodating. Very cool setting— gorgeous lake. Lots to do in the surrounding area. Be prepared to do some planning, and to spend money on excursions. Also, the road…
Awesome too bad I didn’t had more time to spend there it was only 1 night stay but recommit 100% will be back to it for sure once I’m back in El Salvador. They have jet-ski and boats so the lake can be tour at good…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
SAN24E, El Congo, Santa Ana, Santa Ana, Santa Ana
Guests rate the location 8.8 out of 10 — fabulous.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 3:00 PM until 09:00 PM
Check-out by 12:00 PM
No children
No pets
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 8:00 PM. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.
Pets. Pets not allowed
General. Events/parties allowed
Children and extra beds. No rollaway/extra beds available
Check-in & Check-out. Contactless check-out is available
General. Cashless transactions are available
Guest type. Essential workers only - NO
Accessibility. No elevators
General. Professional property host/manager
Check-in & Check-out. Contactless check-in is available
Children and extra beds. No cribs (infant beds) available
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Pool access available from 8:00 AM to 9:00 PM. Children may not be eligible for complimentary breakfast. Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. A deposit may be required at the property.
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
No — the property states that pets are not allowed.
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Yes — internet access is listed among the property's facilities.
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
SAN24E, El Congo, Santa Ana, Santa Ana, Santa Ana.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.