Empress Pattaya Hotel
Hotel, 3-star436/21 Pattaya 2nd Road, Pattaya City, Chon Buri, Pattaya Central, ThailandShow on map
8.3 · Very good697 reviews
- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.1 out of 10, at 436/21 Pattaya 2nd Road, Pattaya City, Chon Buri.
- Free parkingThe property states parking on site is free for guests.
Luxurious Rooms with Stunning Views Empress Pattaya Hotel offers contemporary rooms with free Wi-Fi, personal safe, minibar, and cable TV. Enjoy breathtaking views of Pattaya city from the comfort of your room.
Convenient Amenities and Services Guests can easily make travel arrangements at the tour desk, explore the on-site florist, and take advantage of laundry and luggage storage services provided by the 24-hour front desk. Additionally, drivers can enjoy complimentary parking during their stay.
Delicious Dining Options Experience a culinary delight at the on-site restaurant offering a blend of Thai and European cuisine. Whether you prefer indoor or outdoor dining, indulge in flavorful dishes and refreshing drinks.
Book your stay at Empress Pattaya Hotel now for a memorable and relaxing experience.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
Rooms
8.3
Very good
Rated 8.3 out of 10 by 697 guests who stayed here.
- Cleanliness7.5
- Service9.1
- Location9.1
- Rooms7.5
- Amenities8.1
- Value8.6
- Food & drink8.1
Guests mention
Excellent locationFriendly and accommodating staff
JeffreyThailandVery nice stay. Staff was excellent. Extended a few nights.
Great location and great staff. Room was big and clean.
KarenFranceL' emplacement de l hôtel. La gentillesse des employés
Ras
Dawood isaaOMفندق يستحق الزيارة
اعجبني الموقع الممتاز القربب من كل شي تحتاجه الترمنال 21 جنبك والمارينا سنتر كذلك والشاطئ قربك
لم يعجبني عدم المرونة في تسليمهم لنا الغرف حيث اننا وصلنا صباحا الساعه العاشرة وانتظرنا الى الساعة الثانية ظهرا
Janaka prasadLKVery good
Room spaces and cleanliness.
Towels were clean but those are not in new condition. Seems used many times.
sharifaBHالفندق متجدد والغرفه كبيرة والسعر مناسب جدا على المنطقة
المكان قريب جدا للمجمعات والشاطئ و7/11
لا يوجد شيء
ISMAEELBHالموظفين خلوقين جدا
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
436/21 Pattaya 2nd Road, Pattaya City, Chon Buri, Pattaya Central, Thailand
Guests rate the location 9.1 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel. Renovation work is done from 8:00 to 18:00 daily until 16 July 2026. Some rooms are under renovation. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Empress Pattaya Hotel
What time is check-in and check-out at Empress Pattaya Hotel?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Empress Pattaya Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Empress Pattaya Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Empress Pattaya Hotel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Empress Pattaya Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Empress Pattaya Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Empress Pattaya Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Empress Pattaya Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Empress Pattaya Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Empress Pattaya Hotel?
436/21 Pattaya 2nd Road, Pattaya City, Chon Buri, Pattaya Central.
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