Emerald Highlands Motel
Motel, 4-star5 Cypress Drive, Emerald, AustraliaShow on map
7.8 · Good768 reviews
- Check-in from 2:00 PMCheck-out by 10:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Good locationGuests rate the location 7.8 out of 10, at 5 Cypress Drive.
- Free parkingThe property states parking on site is free for guests.
Tranquil Oasis with Convenient Amenities
Outdoor Pool and Free WiFi: Enjoy a refreshing dip in our outdoor pool and stay connected with complimentary WiFi during your stay at Emerald Highlands Motel.
Cozy Rooms with Balconies: Relax in comfort in our rooms equipped with cable TV, air conditioning, and balconies to soak in the serene surroundings.
Convenient Location: With a tavern, shopping center, and fast food outlets just steps away, everything you need is within reach at our peaceful retreat.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Room service
- Heating
Rooms
7.8
Good
Rated 7.8 out of 10 by 768 guests who stayed here.
- Cleanliness6.7
- Service8.7
- Location7.8
- Rooms7.2
- Amenities7.7
- Value8.2
- Food & drink8.0
Guests mention
Friendly serviceConvenient locationPet-friendly
NeilAustraliaStayed in motel twice on our trip to Townsville. grear both times Keep up the good work.
excellent position and great room. exc. staff
nothing to dislike
JuliaAustraliaClean, comfortable and convenient located walking distance to Emerald hospital
Visiting relatives in Emerald hospital and accommodation was close and convenient
EricaAustraliaLocation! We had 3 rooms while a family member was in hospital. Just a walk across the road, we didn't need to find hospital parking.
Gary HenslerAustraliaOlder type room with a new bathroom a very family room
Nothing
JodieAustraliaGreat, affordable place to stay. Close to shops
Great value for money, clean
Nothing
LynetteAustraliaFabulous bed and stay
The bed it is so comfortable second time in a week we have stayed
Nothing really
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
5 Cypress Drive, Emerald, Australia
Guests rate the location 7.8 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 12:00 AM
Check-out by 10:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note that there is a 3.5% charge when you pay with an American Express credit card. Please let the property know your expected time of arrival when booking using the special request box. A deposit may be required at the property.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Emerald Highlands Motel
What time is check-in and check-out at Emerald Highlands Motel?
Check-in is from 2:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Emerald Highlands Motel allow pets?
No — the property states that pets are not allowed.
Is there parking at Emerald Highlands Motel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Emerald Highlands Motel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Emerald Highlands Motel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Emerald Highlands Motel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Emerald Highlands Motel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Emerald Highlands Motel?
5 Cypress Drive, Emerald.
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