Elite Vacation Club
Resort, 4-starCarretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400, Punta Sam, MexicoShow on map
8.0 · Very good59 reviews
- Check-in from 4:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Good locationGuests rate the location 7.8 out of 10, at Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious Spa and Recreational Amenities Indulge in massages, body treatments, and facials at our full-service spa. Take a dip in one of the 5 outdoor swimming pools or work out at the 24-hour fitness center.
Gourmet Dining and All-Inclusive Options Enjoy meals at one of the 6 restaurants or order 24-hour room service. All-inclusive rates cover dining and select beverages. Sip on drinks at the beach bar or one of the 5 bars/lounges.
Elegant Rooms and Premium Features Stay in one of the 415 guestrooms with private balconies and top-notch amenities. Experience comfort with down comforters, espresso makers, and 50-inch flat-screen TVs.
Experience luxury at its finest when you book your stay at Elite Vacation Club in Punta Sam!
What this place offers
- Elevator
- Supervised childcare/activities
- ATM/banking
- Gift shops or newsstand
- Breakfast available (surcharge)
- Multilingual staff
- Porter/bellhop
- Full-service spa
- Smoke-free property
- Wedding services
Rooms
8.0
Very good
Rated 8.0 out of 10 by 59 guests who stayed here.
- Cleanliness7.8
- Service8.3
- Location7.8
- Rooms7.8
- Amenities8.3
- Value7.8
- Food & drink8.3
Guests mention
Comfortable bedsFriendly staffBeautiful poolsClean facilitiesGood food
AgathaExcellent time at the hotel. It was worth every penny spent
FernandoBeds are very comfortable. Friendly staff! Beautiful pools. Very clean!
ErfanConcierge tries to upsell and it’s pretty annoying. If you say no, they make you feel guilty. There was also lots of construction in the rooms surrounding ours, and they wouldn’t do anything about it.
AntonioAweee man Definitely one for the books would come again we had a great time, it was my son birthday and Gabriela upgraded our room!!!! She was amazinggg and Oscar super !! Food was good place is beautiful, Karla upfront…
KaleI love everything
AngelaSuper cool
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400, Punta Sam, Mexico
Guests rate the location 7.8 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM until 12:00 AM
Check-out by 12:00 PM
No children
Show more
No pets
No smoking anywhere on the property
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
Pets. Service animals not allowed
Check-in & Check-out. Contactless check-out is available
General. Cashless transactions are available
Guest type. Essential workers only - NO
Covid. Property does not offer onsite COVID-19 testing
General. Professional property host/manager
Check-in & Check-out. Contactless check-in is available
Children and extra beds. No cribs (infant beds) available
Health & Safety. Property does not require health documentation at check-in
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Show more
Reservations are required for massage services. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. A deposit may be required at the property.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Elite Vacation Club
What time is check-in and check-out at Elite Vacation Club?
Check-in is from 4:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Elite Vacation Club allow pets?
No — the property states that pets are not allowed.
Is there parking at Elite Vacation Club?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at Elite Vacation Club?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Elite Vacation Club have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Elite Vacation Club?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Elite Vacation Club?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Elite Vacation Club?
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400, Punta Sam.
Other places we book in Punta Sam
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
Excellence Playa Mujeres - Adults Only All Inclusive9.6 · 787 reviews
Excellence Coral Playa Mujeres - Adults Only All Inclusive9.2 · 169 reviews
Finest Playa Mujeres by The Excellence Collection - All Inclusive9.0 · 360 reviews
Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive8.8 · 106 reviews
Atelier Playa Mujeres - Adults Only - All InclusiveExcellence Playa Mujeres - Adults Only All InclusiveHotel Mousai Cancun Ocean Front Adults OnlyHotel Mousai Cancun Adults Only - All Inclusive1 Garza Blanca Resort & Spa CancunCasa Cantaro Ocean View in La Amada ResidencesGarza Blanca CancunGarza Blanca Resort and SpaGarza Blanca Resort & SpaYamil HouseHostel Punta Sam