El Deseo Serendipity Tortuguero
Hotel, 4-starA la Pavona, TortugueroShow on map
Fabulous
Guests rate it highest for service, location and amenities.
8.6125Reviews- Check-in from 11:00 AMCheck-out by 10:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.2 out of 10, at A la Pavona.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious 4-Star Beachfront Accommodation
Spectacular Views and Comfortable Amenities Experience stunning sea views from select rooms while enjoying the comfort of air conditioning and a well-appointed desk. The private bathrooms with free toiletries add a touch of luxury to your stay.
Delicious Dining Options Start your day with a scrumptious à la carte breakfast offering American and vegetarian choices. Indulge in a variety of cuisines at the on-site restaurant, including American, Mexican, and local dishes. Dietary preferences are catered to with vegetarian, dairy-free, and vegan options available.
Book your stay at El Deseo Serendipity Tortuguero now and immerse yourself in beachfront luxury and exceptional service.
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Terrace
- Garden
- Hiking
Rooms
8.6
Fabulous
Rated 8.6 out of 10 by 125 guests who stayed here.
- Cleanliness7.7
- Service9.7
- Location9.2
- Rooms7.7
- Amenities8.7
- Value8.7
- Food & drink8.2
Guests mention
Great locationFriendly staffComfortable beds
RamiroUnited KingdomPerfectly located a bit outside town (more calm area) and in front of the sea. Abundant breakfast and good service overall.
The hotel helped us book our tours, but they made a mistake which meant we couldn't do one of…
MargheritaUnited StatesExcellent location
Clean and spacious room
Friendly staff
Van OverbeekNLGeweldig stekkie!
De locatie is geweldig. Direct aan het strand. Tussen de palmen en amandelbomen. Mooi schoon kleinschalig hotel. Personeel staat echt voor je klaar om te zorgen dat jij niks te kort komt.
Een zwembadje zou een mooie…
LEGLOAHECFranceEmplacement idéal dans le village en face de la mer.
Personnel très agréable et serviable.
MarionFranceTrès Bien
Nous avons passé un très bon séjour dans cet hôtel ! Malgré la pluie et l'humidité, Tortuguero reste un endroit incroyable qu'il faut découvrir ! L'hôtel est très bien placé, un peu à l'écart de la place du village, au…
MonicaSpainMuy agradable y trato muy cercano.
La ubicación y la amabilidad del personal. Un detalle que me gustó mucho, fue que nos lavaron la ropa al llegar mojados de una excursión. Todo un detalle que agradecimos mucho.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
A la Pavona, Tortuguero
Guests rate the location 9.2 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 11:00 AM until 09:00 PM
Check-out by 10:00 AM
No children
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No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about El Deseo Serendipity Tortuguero
What time is check-in and check-out at El Deseo Serendipity Tortuguero?
Check-in is from 11:00 AM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does El Deseo Serendipity Tortuguero allow pets?
No — the property states that pets are not allowed.
Is breakfast included at El Deseo Serendipity Tortuguero?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does El Deseo Serendipity Tortuguero have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does El Deseo Serendipity Tortuguero have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at El Deseo Serendipity Tortuguero?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 11:00 AM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book El Deseo Serendipity Tortuguero?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is El Deseo Serendipity Tortuguero?
A la Pavona, Tortuguero.
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