Fabulous
Guests rate it highest for location, food and service.
8.7609Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.1 out of 10, at 3 Avenida Norte 9.
- Free parkingThe property states parking on site is free for guests.
Welcome to El Carmen Hotel, a charming retreat in the heart of Antigua Guatemala.
Luxurious Rooms: Each room at El Carmen Hotel is elegantly designed, offering modern amenities such as a TV with cable channels and a private bathroom with complimentary toiletries.
Convenient Services: Enjoy round-the-clock front desk service, stay connected with free WiFi, and explore the shops located on-site for souvenirs and essentials.
Additional Offerings: Take advantage of the meeting facilities for business needs, plan your excursions with the tour desk, and securely store your belongings with the luggage storage available.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Terrace
Rooms
8.7
Fabulous
Rated 8.7 out of 10 by 609 guests who stayed here.
- Cleanliness8.5
- Service9.0
- Location9.1
- Rooms8.0
- Amenities8.5
- Value8.7
- Food & drink9.0
Guests mention
Great locationFriendly staffDelicious food
Hernandez GalvezGTLa habitacion
Mauricio AlonsoMexicoGreat place to relax in Antigua
El Carmen Hotel is conveniently located slightly outside of the main streets and plaza, so you're not surrounded by too much noise at night, but close enough to walk to all relevant places in Antigua. The staff was very…
KarenUnited StatesThe hotel was clean. The employees were friendly and helpful.
MoniqueNLLocatie geweldig
Locatie
ValentinaUnited StatesIt was okay.
The breaksfast was amazing as well as the terrace with an amazing view!
Parking ain’t close to the property.
kirsten Bue NielsenDKSuper venligt personale. God beliggenhed lige midt i den gamle del af Antigua. Dejlig restaurant beliggende på øverste etage med udsigt til vulkaner.
Jeg havde værelse lige under restauranten, hvilket betød at jeg blev…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
3 Avenida Norte 9, Antigua Guatemala
Guests rate the location 9.1 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about El Carmen Hotel
What time is check-in and check-out at El Carmen Hotel?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does El Carmen Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at El Carmen Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at El Carmen Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does El Carmen Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at El Carmen Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does El Carmen Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at El Carmen Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book El Carmen Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is El Carmen Hotel?
3 Avenida Norte 9, Antigua Guatemala.
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