Deluxe Volcán

Lodg, 5-starSender San Francisco, Baños de Agua Santa, Tungurahua, 180250, Baños de Agua SantaShow on map

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Top rated

Guests rate it highest for service, location and amenities.

Exceptional locationGuests rate the location 10.0 out of 10, at Sender San Francisco, Baños de Agua Santa, Tungurahua, 180250.
Breakfast availableIncluded on some rates — the board is shown on each room.

Luxurious Spa and Comfortable Accommodation Immerse yourself in relaxation at Deluxe Volcán's spa offering massages and facials. Enjoy the comfort of individually decorated guestrooms with Tempur-Pedic beds and private patios. Stay connected with complimentary Wi-Fi and entertain yourself with smart speakers provided.

Convenient Amenities and Services Indulge in a complimentary cooked-to-order breakfast and make use of concierge services, laundry facilities, and luggage storage. Benefit from a 24-hour front desk for all your needs during your stay.

Ideal Location for Exploration Situated in the mountains of Baños de Agua Santa, explore nearby attractions like piQchur Mirador Photo Park and Church of the Virgin of the Holy Water. Book your stay now and experience the magic of Baños.

What this place offers

Free breakfast
Full-service spa
Health or beauty spa nearby
Proposal/romance packages available
Hot springs nearby
24-hour front desk
Garden
Luggage storage
Designated smoking area
Concierge service

Rooms

9.4

Top rated

Rated 9.4 out of 10 by 28 guests who stayed here.

Cleanliness8.8
Service10.0
Location10.0
Rooms8.8
Amenities9.8
Value9.8
Food & drink8.3

Guests mention

Amazing viewsGreat service

Jhoan
September 2025
Since locatio, amazing views, soectacu
Chloe
August 2025
Deluxe Volcan is located up a steep hill about 10 minutes from Banos centre. The views are incredible but it’s important to be aware of the steep drive. The units are well made and functional. Good shower and comfortable…
Christian
August 2025
The breakfast options were very limited. They give you 3 options to choose from but only one options is worth it.The bed was very spacious confortable
Fernanda
August 2025
Great service and experience
Romel
June 2025
El hotel está muy bueno, pero está bien alejado de la ciudad. El concepto es de maravilla y la instalaciones es muy bueno de verdad. Pienso que hay que visitarlo, por lo menos una vez en la vida.
Maritza
June 2025
Muy lindo todo buen servicio

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

Sender San Francisco, Baños de Agua Santa, Tungurahua, 180250, Baños de Agua Santa

Guests rate the location 10.0 out of 10 — exceptional.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

No children

Pets allowed on request; charges may apply

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Whatsapp mobile app before check-in.

General. Individually-wrapped food options are available for dinner

Sustainability Certifications. Property confirms they are implementing guest safety measures

Pets. Service animals are exempt from fees/restrictions

General. Individually-wrapped food options are available for breakfast

General. Individually-wrapped food options are available for lunch

General. Guest accommodation is sealed after cleaning

Check-in & Check-out. Contactless check-out is available

General. Gloves are available to guests

General. Guests are provided with free hand sanitizer

General. Cashless transactions are available

General. Masks are available to guests

Pets. Pets cannot be left unattended

Guest type. Essential workers only - NO

Accessibility. No elevators

Pets. Pet max weight (per pet) in kg is 16

General. Individually-wrapped food options are available

Pets. Pet max weight (per pet) in lb is 35

General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Pets. Pets allowed

General. Temperature checks are available to guests

General. Food service has been amended for enhanced safety

General. Property is cleaned with disinfectant

General. Reservation might be required for some facilities onsite

Guest type. LGBTQ friendly

General. Individually-wrapped food options are available through room service

General. Social distancing measures are in place

General. Professional property host/manager

General. Protective clothing is available to guests

Check-in & Check-out. Contactless check-in is available

Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures

General. Commonly-touched surfaces are cleaned with disinfectant

Pets. Only dogs are allowed

Pets. Service animals are allowed

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the lodge prior to arrival, using the contact information on the booking confirmation. Children may not be eligible for complimentary breakfast. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Deluxe Volcán

Does Deluxe Volcán allow pets?

Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.

Is breakfast included at Deluxe Volcán?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Deluxe Volcán have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Deluxe Volcán?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Deluxe Volcán?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Deluxe Volcán?

Sender San Francisco, Baños de Agua Santa, Tungurahua, 180250, Baños de Agua Santa.

Other places we book in Baños de Agua Santa

Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

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