6.0 · Pleasant4 reviews
- Check-in from 2:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Good locationGuests rate the location 7.8 out of 10, at Plot 25139 Dinokwane, Serowe.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Spectacular Views and Amenities Take in stunning views from the rooftop terrace and garden. Enjoy complimentary wireless internet access throughout the property.
Delightful Dining and Services Dine at the hotel's restaurant or order room service. English breakfasts are available daily. Benefit from dry cleaning services, a 24-hour front desk, and laundry facilities.
Cozy and Connected Rooms Stay in one of the individually decorated guestrooms with modern amenities, including LCD televisions and free Wi-Fi. Relax in deep soaking bathtubs in private bathrooms.
Immerse yourself in comfort and convenience at Cycad Palm Hotel. Book your stay now to experience luxury in Serowe.
What this place offers
- Elevator
- Breakfast available (surcharge)
- Meeting rooms
- Smoke-free property
- Use of nearby fitness center (discount)
- Free self parking
- Rooftop terrace
- Free WiFi
- 24-hour front desk
- Garden
Rooms
6.0
Pleasant
Rated 6.0 out of 10 by 4 guests who stayed here.
- Cleanliness3.8
- Service7.8
- Location7.8
- Rooms6.8
- Amenities6.8
- Value5.8
- Food & drink3.8
SHARONWe were very unhappy with the breakfast.
OrefitlhetseDespite confirmation of booking. We had no room reserved. The hotel was fully booked. We had to call the Managing Director, who finally squeezed us into the Managers rest room.
JonathanExpedia booking not aligned to hotel booking system, pokey room, in the morning - no water, no electricity, generator not working. Poor “hotel”.
Verified travelerDisappointing stay at Cycad Palm Hotel...
The two rooms we booked were fine. However, we completed the booking on "hotels.com" and reserved one room with 2 twin beds, which we learned the hotel did not offer. It took us over 30 minutes to check-in, because the…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Plot 25139 Dinokwane, Serowe, Serowe
Guests rate the location 7.8 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 11:30 PM
Check-out by 11:00 AM
No children
Show more
No pets
No smoking anywhere on the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
Sustainability Certifications. Property confirms they are implementing guest safety measures
Children and extra beds. No rollaway/extra beds available
General. Gloves are available to guests
General. Guests are provided with free hand sanitizer
General. Staff temperature checks are conducted regularly
General. Masks are available to guests
General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General. Temperature checks are available to guests
General. Property is cleaned with disinfectant
General. Social distancing measures are in place
General. Professional property host/manager
General. Protective clothing is available to guests
Children and extra beds. No cribs (infant beds) available
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
General. Commonly-touched surfaces are cleaned with disinfectant
General. Gap period enforced between guest stays - 24 hours
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Show more
Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Cycad Palm Hotel
What time is check-in and check-out at Cycad Palm Hotel?
Check-in is from 2:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Cycad Palm Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Cycad Palm Hotel?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at Cycad Palm Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Cycad Palm Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Cycad Palm Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at Cycad Palm Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Cycad Palm Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Cycad Palm Hotel?
Plot 25139 Dinokwane, Serowe, Serowe.
Other places we book in Serowe
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
