8.2 · Very good5 reviews
- Check-in from 3:00 PMCheck-out by 10:00 AM.
- Fabulous locationGuests rate the location 8.7 out of 10, at Via San Gottardo 53.
Crystal Palace 2 boasts a terrace and is conveniently located near Lugano Station and Exhibition Center Lugano. Enjoy complimentary WiFi, private parking, sauna, and a lift during your stay.
Spacious & Well-Equipped Apartment The apartment features 1 bedroom, a flat-screen TV, and a fully equipped kitchen. Guests can also enjoy the convenience of a washing machine, oven, toaster, and fridge.
Family-Friendly Amenities Families will appreciate the baby safety gate provided in the apartment. Additionally, guests can avail of a bicycle rental service for exploring the area.
Nearby Attractions Explore Swiss Miniatur located just 8 km away or visit Mendrisio Station, which is 20 km from the property.
What this place offers
- Express check-in
- Free wired internet
- Self parking (surcharge)
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Japanese garden
- Bicycle-friendly property
- Accessible shuttle
- No accessible shuttle
Rooms
8.2
Very good
Rated 8.2 out of 10 by 5 guests who stayed here.
- Cleanliness8.0
- Service8.3
- Location8.7
- Rooms7.7
- Amenities7.7
- Value6.9
- Food & drink7.3
Guests mention
Clean roomsGreat locationComfortable bedsAttentive staff
ChristopherCHGood location by the station, clean & functional basic apartment
Good location by the station. Place was very clean. Key pickup from lockbox on location was convenient.
The sofa bed is a sofa bed, so not the most comfortable, but I guess that's to be expected. It's a small one bed…
TatianaGermanyPerfect for this money 👍
Everything was good - great location - next to the train station, comfortable, has everything you need. Comfortable pillows, great shower! For this price, just a great option! The staff were very attentive and responded…
MoniekCHSuperb
Very good location, apartment looks modern and tidy. Very clear youtube instructions how to enter the building and the apartment. We were very happy, thank you for the excellent stay :)
- Friendly suggestion for the…
PiotrPolandGood price/value
Super simple instructions with youtube video.
I got 4 same emails, that bagins with same check-in links, you need scroll down to see other instructions, that was confusing
Roche1985SGGood
Drainage in the toilet was bad. No aircondioning so it was hot. Lucky there are 2 fans
Wifi not working
Location was good, near the train station
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated August 2025.
Where you’ll be
Via San Gottardo 53, Massagno
Guests rate the location 8.7 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 10:00 AM
No children
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No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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This property will not accommodate hen, stag or similar parties. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Crystal Palace 2 in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Crystal Palace 2
What time is check-in and check-out at Crystal Palace 2?
Check-in is from 3:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Crystal Palace 2 allow pets?
No — the property states that pets are not allowed.
Is there parking at Crystal Palace 2?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Crystal Palace 2 have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Crystal Palace 2 have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Crystal Palace 2?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Crystal Palace 2?
Via San Gottardo 53, Massagno.
Other places we book in Massagno
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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