Crystal Lodge
Hotel, 4-star124, Jalan Che Su, Kota Bharu, MalaysiaShow on map
8.0 · Very good497 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.5 out of 10, at 124, Jalan Che Su.
- Free parkingThe property states parking on site is free for guests.
Crystal Lodge in Kota Bharu Kelantan offers air-conditioned rooms with an LCD TV and free Wi-Fi. Enjoy breakfast at Root Garden Cafe and Restaurant, just a short walk from Parkson Shopping Mall and Istana Kota Lama.
Comfortable Rooms: Featuring wooden flooring and furnishings, rooms include tea/coffee maker and personal refrigerator. Convenient Location: Walking distance to Siti Khadijah Market and a short drive to Pantai Cahaya Bulan, Wakaf Bharu Train Station, and Pengkalan Chepa International Airport. Guest Services: Business center, 24-hour front desk, and private parking available for guests.
Book your stay at Crystal Lodge for a relaxing and convenient experience.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Business center
Rooms
8.0
Very good
Rated 8.0 out of 10 by 497 guests who stayed here.
- Cleanliness7.0
- Service8.5
- Location8.5
- Rooms7.5
- Amenities8.0
- Value8.5
- Food & drink8.0
Guests mention
Friendly staffGood locationValue for money
FedericaItalySiamo stati due notti a Khota Bharu prima di andare alle Perhentian, ma consiglierei di fare solo una notte. È sufficiente per visitare la città. Hotel molto pulito con colazione ricca.
HanAustraliaClean and comfortable
Chean, convenient to a few restaurants nearby, shower pressure was good, included breakfast was fairly substantial with a good variety.
Location of rooms were a bit confusing. Rooms facing the main road might be prone to…
NURULMalaysiaMakanan & minuman byk pilihan.. Staff yg sentiasa membantu dan ramah.. temoat parking mudah
Friendly & helpfull staff
KelvinMalaysiawifi reception in room uneven
Nor KhazimahMalaysiaDon't Get Scammed!!!!
They charge my card three times
TajudinMalaysiaGood
No
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
124, Jalan Che Su, Kota Bharu, Malaysia
Guests rate the location 8.5 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Crystal Lodge
What time is check-in and check-out at Crystal Lodge?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Crystal Lodge allow pets?
No — the property states that pets are not allowed.
Is there parking at Crystal Lodge?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Crystal Lodge have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Crystal Lodge?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Crystal Lodge have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Crystal Lodge?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Crystal Lodge?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Crystal Lodge?
124, Jalan Che Su, Kota Bharu.
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