Crystal Inn
Hotel, 5-star2015 Texas 73, Port Arthur, TX, United StatesShow on map
6.4 · Pleasant77 reviews
- Check-in from 2:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Good locationGuests rate the location 7.8 out of 10, at 2015 Texas 73.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodations Crystal Inn, nestled in the picturesque Port Arthur, Texas region, is a 5-star hotel offering unparalleled room service and a round-the-clock front desk for your convenience.
Convenient Location Situated just 36 km from the bustling Beaumont Amtrak Station, and a mere 7 km from the nearest airport, Jack Brooks Regional Airport, our hotel provides easy access for travelers.
Exceptional Service Experience top-notch hospitality and comfort during your stay at Crystal Inn. Book now for an unforgettable and seamless hotel experience.
What this place offers
- Parking
- Free Parking
- Air conditioning
- 24-hour front desk
- Room service
- Business center
- Heating
- BBQ facilities
- Lift / Elevator
- Laundry
Rooms
6.4
Pleasant
Rated 6.4 out of 10 by 77 guests who stayed here.
- Cleanliness4.2
- Service7.2
- Location7.8
- Rooms5.2
- Amenities6.7
- Value7.2
- Food & drink6.2
LisaUnited StatesMy stay had a purpose. Family lives a cross the freeway so it was convenient
Staff was good the room temp was ok
The bathroom had an odor, called down about it and no one came to see/smell. But whatever they did helped. Breakfast was a joke. No instructions on how to use waffle maker. I believe…
OSCARMexicoBuen precio
Aveces huelen mal las habitaciones
OSCARMexicoBien a medias
Precios más elevados de los habitual
Habitaciones con mal olor y no todas las luces entienden.
LashawnaUnited StatesThe location
Need necessary items to be able to cook yourself a descent meal like a kitchennett
ToddUnited StatesVery disappointed
The floor was rotting and had major soft spots
No chair to sit at the desk
Toilet lid was broken and the TV didn’t work and breakfast was about as minimal as possible
ScottCanadaTop 10 worst hotel candidate.
Trains highways loud. Dead roaches in the room. Spiders in the showers. 1” gap under the door as there was no bottom trim piece.
Grout lines on the floor in the bathroom were blood- stained.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
2015 Texas 73, Port Arthur, TX, United States
Guests rate the location 7.8 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 12:00 AM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Crystal Inn
What time is check-in and check-out at Crystal Inn?
Check-in is from 2:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Crystal Inn allow pets?
No — the property states that pets are not allowed.
Is there parking at Crystal Inn?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Crystal Inn?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Can I book a block of rooms at Crystal Inn?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Crystal Inn have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Crystal Inn?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Crystal Inn?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Crystal Inn?
2015 Texas 73, Port Arthur, TX.
Other places we book in Port Arthur
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