Crystal Hotel Hat Yai
Hotel, 4-star327 Kanchanavanich Road Songkhla, Hat Yai, ThailandShow on map
8.0 · Very good530 reviews
- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.9 out of 10, at 327 Kanchanavanich Road Songkhla.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation with Modern Amenities
Located in Hat Yai, Crystal Hotel Hat Yai offers a 4-star experience with an outdoor pool, fitness center, and free WiFi. The rooms feature air conditioning, flat-screen TVs, and private bathrooms, some with pool views. Enjoy a meal at the on-site restaurant or a drink at the bar.
Family-Friendly Facilities and Activities
The hotel provides a children's playground and guests can engage in cycling around Hat Yai. The attentive staff, fluent in English and Thai, are available 24/7 to assist with any needs.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
8.0
Very good
Rated 8.0 out of 10 by 530 guests who stayed here.
- Cleanliness7.4
- Service8.4
- Location8.9
- Rooms7.8
- Amenities7.9
- Value7.8
- Food & drink7.9
Guests mention
Location is greatClose to night market
IbrahimSGWill come back for sure
Clean and friendly staff
Nothing
MohdMalaysiaPadu
Chee KongSGIt's a convenient location.
My room doesn't come with any complimentary tea bag.
Nur SyafiqahMalaysiaThe room is spacious. Staff is very helpful.
Nothing
LiMalaysiaGood value for money and comfortable stay
Excellent location. It is near to the Central shopping mall with plenty of F&B choices. It is clean and the room and bathroom’s layout is pleasing.
Parking is located beside the hotel but there is no covered walkway
RosnahMalaysiaGreat place
Great place & very clean
-
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
327 Kanchanavanich Road Songkhla, Hat Yai, Thailand
Guests rate the location 8.9 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Show more
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Crystal Hotel Hat Yai
What time is check-in and check-out at Crystal Hotel Hat Yai?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Crystal Hotel Hat Yai allow pets?
No — the property states that pets are not allowed.
Is there parking at Crystal Hotel Hat Yai?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Crystal Hotel Hat Yai have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Crystal Hotel Hat Yai?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Crystal Hotel Hat Yai have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Crystal Hotel Hat Yai?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Crystal Hotel Hat Yai have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Crystal Hotel Hat Yai?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Crystal Hotel Hat Yai?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Crystal Hotel Hat Yai?
327 Kanchanavanich Road Songkhla, Hat Yai.
Other places we book in Hat Yai
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
Mana Residence10.0 · 494 reviews
Casa 33 Hatyai9.3 · 476 reviews
TK Thongrak Apartment9.1 · 340 reviews
Lynlan Hostel & Cafe9.4 · 86 reviews
Siam Mansion - SHA8.9 · 1697 reviewsLa Pause HatyaiBhava ResidenceHOP INN Hat Yai DowntownBlue House Hat YaiMonkham Village HatyaiChestnut Hill Eco Resort Hat YaiHybrit hostelHope Hostel HatyaiGet GuestHouse 2 ( Sangsri soi 4)Khoksametchun HostelW3 HotelThe Habita HatyaiThe Three Hat YaiBuri Sriphu HotelLee Gardens Plaza Hotel - SHA PlusGoodnight PoshtelHOP INN Hat YaiKlongrien Boutique HotelPS Thungsao HotelThe Terrace KhlongtoeiTK BedVariety winner hostelZ Sleep HotelBAAN64 HostelWungnoy Hotel