8.3 · Very good1,584 reviews
- Check-in from 3:00 PMCheck-out by 11:30 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.1 out of 10, at 24, rue Saint-Benoit.
Luxurious Stay in the Heart of Saint-Germain
Colorful Rooms with Modern Amenities: Enjoy a comfortable stay in our air-conditioned, non-smoking rooms equipped with a minibar, safe, TV with satellite channels, free Wi-Fi, and a private bathroom with luxurious amenities.
Charming Breakfast Experience: Start your day with a delicious breakfast served in our vaulted cellar or in the comfort of your room, adding a touch of elegance to your morning routine.
Convenient Location and Exceptional Service: Explore nearby attractions like the Medieval Museum and Jardin du Luxembourg with ease, and take advantage of our 24-hour reception and cozy armchairs for a relaxing stay. Book your stay at Crystal Hotel for a memorable experience in Saint-Germain!
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Heating
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
Rooms
8.3
Very good
Rated 8.3 out of 10 by 1,584 guests who stayed here.
- Cleanliness8.6
- Service9.1
- Location9.1
- Rooms7.6
- Amenities8.1
- Value7.1
- Food & drink8.1
Guests mention
Great locationHelpful and friendly staff
GeorgieUnited StatesExcellent! I highly recommend
What I’m taking away from this visit is that the staff particularly Tatiana (not sure of her name) however she was most welcoming and kind
Honestly there’s nothing I can say that I didn’t like
ClaireUnited StatesGreat location. Friendly helpful staff. Good value.
Size.
CananTurkeyBesides a few things we were quite satisfied with the hotel and as I told before we appreciated very
Location excellent
Excellent staff and accueil + very helpful
Clean bathroom
I did not like the room carelage the breakfast could have been better because the croissants were not fresh
MariannaItalyPosizione meravigliosa, personale gentile, camera ampia e pulita
JohnCanadaLocation was perfect
MagdaBelgiumDe ligging en de vriendelijkheid !! Ik va er altijd terug !!!
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
24, rue Saint-Benoit, Paris, France
Guests rate the location 9.1 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 11:30 AM
Children welcome
Show more
No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Crystal Hotel
What time is check-in and check-out at Crystal Hotel?
Check-in is from 3:00 PM. Check-out is by 11:30 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Crystal Hotel allow pets?
No — the property states that pets are not allowed.
Does Crystal Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Crystal Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Crystal Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Crystal Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Crystal Hotel?
24, rue Saint-Benoit, Paris.
Other places we book in Paris
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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