Cross Pattaya Pratamnak
Hotel, 5-starKasetsin, 286/4, Pattaya, Chonburi Province, 20150, Pattaya, ThailandShow on map
Top rated
Guests rate it highest for service, cleanliness and location.
9.063Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.0 out of 10, at Kasetsin, 286/4, Pattaya, Chonburi Province, 20150.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Discover a perfect blend of luxury and relaxation at Cross Pattaya Pratamnak, where your dream getaway awaits.
Indulgent Spa Experience Unwind at our full-service spa, offering rejuvenating massages and wellness treatments tailored to melt your stress away, ensuring you leave feeling completely refreshed.
Modern Comforts Each of our 78 air-conditioned rooms boasts lavish amenities, including stocked minibars, Smart televisions, and rainfall showers, allowing you to indulge in comfort and style during your stay.
Vibrant Dining Options Savor delectable meals at our on-site restaurant or grab a quick snack at the café. With 24-hour room service and a lively bar/lounge, your culinary cravings are satisfied, day or night.
What this place offers
- Full-service spa
- Fitness facilities
- Proposal/romance packages available
- Free WiFi
- 24-hour front desk
- Garden
- Concierge service
- Elevator
- Conference space
- Breakfast available (surcharge)
Rooms
9.0
Top rated
Rated 9.0 out of 10 by 63 guests who stayed here.
- Cleanliness9.0
- Service9.5
- Location9.0
- Rooms9.0
- Amenities8.5
- Value9.0
- Food & drink9.0
Guests mention
Friendly staffClean roomsGreat locationDelicious food
moria542amazing staff!
This is our first time in Thailand and everything is already wonderful. The hotel looks amazing, but most importantly, the staff is very friendly, especially Nan, Thanya, and M. They helped us check in, gave us drinks,…
Camper26737969287Chill and perfect
Best hotel administrators, perfect place to rest, huge area, perfect check in. Thanks to Nan Tanya M. Very comfortable and chill
manojj609Great Experience staying
Spectacular location clean ambience very professional receptionist Nan
Very Good information on local advices and updating on the room to early check in.
sukritw2017Superb place for your relaxation
We had the most wonderful breakfast in Pattaya—truly the best we’ve ever experienced.
Sitting there in the soft morning light, the view was just lovely, so serene and beautiful. It was such a special way to start the…
raveeratt2025Best service ever!
Khun Ya at the front desk was very kind — she upgraded our room and took great care of my grandpa by arranging an additional rubber pad on the floor in our room. All the staff were polite, friendly, and always served…
Panya3001Great hotel
Great hotel, everything’s clean, the pool is big, rooms are big and comfortable, sea is near, staff is very friendly. Hope to come back here.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Kasetsin, 286/4, Pattaya, Chonburi Province, 20150, Pattaya, Thailand
Guests rate the location 9.0 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 10:00 PM
Check-out by 12:00 PM
No children
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No pets
No smoking anywhere on the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
Pets. Service animals not allowed
General. Cashless transactions are available
Guest type. Essential workers only - NO
Covid. Property does not offer onsite COVID-19 testing
General. Professional property host/manager
Health & Safety. Property does not require health documentation at check-in
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Pool access available from 7:00 AM to 6:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children stay free when occupying the parent or guardian's room, using existing bedding.The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Cross Pattaya Pratamnak
What time is check-in and check-out at Cross Pattaya Pratamnak?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Cross Pattaya Pratamnak allow pets?
No — the property states that pets are not allowed.
Is there parking at Cross Pattaya Pratamnak?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Cross Pattaya Pratamnak have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Cross Pattaya Pratamnak?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Cross Pattaya Pratamnak have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Cross Pattaya Pratamnak?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Cross Pattaya Pratamnak have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Cross Pattaya Pratamnak?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Cross Pattaya Pratamnak?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Cross Pattaya Pratamnak?
Kasetsin, 286/4, Pattaya, Chonburi Province, 20150, Pattaya.
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