Cristallo

Hotel, 3-starStrada Neva 40, San Giovanni di Fassa, TN, 38039, Canazei, ItalyShow on map

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Or book it by phone —(888) 789-8585

Very good

Guests rate it highest for location, cleanliness and food.

8.443Reviews

Check-in from 2:00 PMCheck-out by 10:00 AM.
Fabulous locationGuests rate the location 8.7 out of 10, at Strada Neva 40, San Giovanni di Fassa, TN, 38039.
Breakfast availableIncluded on some rates — the board is shown on each room.

Recreational Amenities

Practice your swing on the golf course and enjoy the health club and spa tub for ultimate relaxation.

Dining Experience

Satisfy your appetite at the hotel's restaurant, or indulge in room service. Don't forget to cheers with your favorite drink at the bar/lounge.

What this place offers

Elevator
Hiking/biking trails nearby
Ski storage
Free breakfast
Health club
Safe-deposit box at front desk
Front desk (limited hours)
Mountain biking nearby
Smoke-free property
Ski lessons available nearby

Rooms

8.4

Very good

Rated 8.4 out of 10 by 43 guests who stayed here.

Cleanliness8.7
Service8.7
Location8.7
Rooms7.7
Amenities8.2
Value7.7
Food & drink8.7

Guests mention

CleanlinessServiceLocationComfortable BedsVery Good Breakfast

Duccio
September 2025
Ottimo
Margaret
July 2025
Ein freundlicher, unkomplizierter Wirt, der immer viele gute Tipps für die Gäste hat. Das schöne Hotel perfekt gelegen, sehr sauber, bequeme Betten und ein sehr gutes Frühstück.
Wir haben kurzfristig gebucht und sind mit…
Stefano
July 2025Family
Ottimo rapporto qualità prezzo. A pochi passi dalla funivia di Vigo e dal parco giochi
Cenk
February 2025
Just OK
We booked this hotel very last minute for an overnight stay before we started our main ski holiday at another location. The room was clean, the door lock did not work. The duvets kept slipping from on top of us to floor.…
Morten
January 2025
Fint hotel
Fint familiedrevet hotel uden de store dikkedarer. Venlig vært og personale. Stor skikælder med masser af plads til klargøring mv.
cinzia
October 2024
Camera sufficiente
Camera grande, balcone vista monte, pulito, colazione sufficiente, parcheggio

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

Strada Neva 40, San Giovanni di Fassa, TN, 38039, Canazei, Italy

Guests rate the location 8.7 out of 10 — fabulous.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM until 11:00 PM

Check-out by 10:00 AM

No children

Pets allowed on request; charges may apply

No smoking anywhere on the property

The front desk is open daily from 7:00 AM - midnight. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Sustainability Certifications. Property confirms they are implementing guest safety measures

Pets. Only dogs and cats are allowed

Pets. Service animals are exempt from fees/restrictions

Children and extra beds. No rollaway/extra beds available

General. Gloves are available to guests

General. Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)

General. Guests are provided with free hand sanitizer

General. Staff temperature checks are conducted regularly

General. Masks are available to guests

Guest type. Essential workers only - NO

General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F

General. Staff wears personal protective equipment

Pets. Pets allowed

General. Property is cleaned with disinfectant

General. Social distancing measures are in place

General. Professional property host/manager

General. Protective clothing is available to guests

Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures

General. Shield between guests and staff in main contact areas

Pets. Service animals are allowed

General. Masks are compulsory at the property

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. A deposit may be required at the property.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Cristallo

What time is check-in and check-out at Cristallo?

Check-in is from 2:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Cristallo allow pets?

Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.

Is there parking at Cristallo?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Is breakfast included at Cristallo?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Cristallo have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Cristallo have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

How do I book Cristallo?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Cristallo?

Strada Neva 40, San Giovanni di Fassa, TN, 38039, Canazei.

Places to stay Canazei