County Hotel

Hotel, 3-star12-14 Francis Street, Stornoway, Scotland, HS1 2XB, Stornoway, United KingdomShow on map

You won’t be charged yet

Check-in from 12:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
Exceptional locationGuests rate the location 10.0 out of 10, at 12-14 Francis Street, Stornoway, Scotland, HS1 2XB.
Breakfast availableIncluded on some rates — the board is shown on each room.

Central Location Situated steps away from The Good Food Boutique, County Hotel offers easy access to local attractions and dining options.

Convenient Amenities Guests can enjoy the convenience of 24-hour front desk service, laundry facilities, and free onsite parking during their stay.

Comfortable Accommodations Relax in one of the 16 well-appointed guestrooms, each equipped with modern amenities such as flat-screen TVs, complimentary Wi-Fi, and cozy bedding.

Experience the best of Stornoway at County Hotel - book your stay now for a memorable visit!

What this place offers

Breakfast available (surcharge)
Smoke-free property
Parking (limited spaces)
Free self parking
Free WiFi
24-hour front desk
Wheelchair accessible

Rooms

7.8

Good

Rated 7.8 out of 10 by 105 guests who stayed here.

Cleanliness4.8
Service10.0
Location10.0
Rooms5.7
Amenities8.8
Value5.7
Food & drink9.7

Guests mention

Friendly staffGood location

W7748JIjohnm
September 2025
Nightmare on elm street
This place is a disgusting health trap AND should be shut down on health and safety alone. Dirty,mouldy,condensation damage,rotting wooden frames, water leaks even coming through light fittings in rooms,insect infested,…
John
September 2025
Great location, very friendly staff - all were very helpful and accommodating. Food was great! Meals in the restaurant were very good - dinner menu is huge, breakfasts were good sized and offered different options.
J3971DKphilipr
August 2025
DO NOT STAY HERE!!!
This hotel is absolutely dreadful! It should be closed down by the health department. Black mold and swollen window casings in the room. Unlit hallways with crumbling plaster. Water damaged ceilings. The dining area…
K8095YObriang
August 2025
Institutional , dirty and unhealthy
Do not stay here ! This hotel should be closed by the health department! Black mold on widows , mildew , the restaurant smells like cat urine. The hallways are left dark with the lights turned off so you can’t see the…
jimmI9517RU
August 2025
Take away
Had a chicken jalfrezi from the take away
Tasted like a jar of uncle bens sweet and sour
Had good Indian meals in the past but this was not enjoyable
355hannahr
August 2025
Be cautious about takeouts
An awful takeout. Soggy cold chips, a korma that was like water and pakora that was not like any pakora I’ve ever had. Rock hard (I bounced it off my plate to amuse my wife). Not the worst I’ve ever had but VERY close.…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

12-14 Francis Street, Stornoway, Scotland, HS1 2XB, Stornoway, United Kingdom

Guests rate the location 10.0 out of 10 — exceptional.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 12:00 PM until anytime

Check-out by 11:00 AM

No children

No pets

No smoking anywhere on the property

Front desk staff will greet guests on arrival at the property.

Pets. Pets not allowed

Sustainability Certifications. Property confirms they are implementing guest safety measures

Children and extra beds. No rollaway/extra beds available

Guest type. Essential workers only - NO

Accessibility. No elevators

General. Social distancing measures are in place

General. Professional property host/manager

Children and extra beds. No cribs (infant beds) available

Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

A deposit may be required at the property.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about County Hotel

What time is check-in and check-out at County Hotel?

Check-in is from 12:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does County Hotel allow pets?

No — the property states that pets are not allowed.

Is there parking at County Hotel?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Is breakfast included at County Hotel?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does County Hotel have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does County Hotel have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at County Hotel?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 12:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book County Hotel?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is County Hotel?

12-14 Francis Street, Stornoway, Scotland, HS1 2XB, Stornoway.

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