concierge hotel
Hotel, 4-star36 Saint Mary's Avenue, Durban, South AfricaShow on map
7.9 · Good636 reviews
- Check-in from 2:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Pleasant locationGuests rate the location 6.9 out of 10, at 36 Saint Mary's Avenue.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation Indulge in rooms equipped with modern amenities such as air conditioning, flat-screen TVs, and balconies in select units.
Convenient Facilities Enjoy free WiFi, on-site restaurant, bar, and complimentary private parking for a hassle-free stay.
Prime Location Explore nearby attractions like Suncoast Beach, Durban Botanic Gardens, and Greyville Racecourse during your stay at Concierge Hotel.
Book now for an unforgettable experience!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Heating
Rooms
7.9
Good
Rated 7.9 out of 10 by 636 guests who stayed here.
- Cleanliness7.4
- Service8.8
- Location6.9
- Rooms7.8
- Amenities8.3
- Value8.3
- Food & drink7.9
Guests mention
Friendly staffGood amenities
BradleySouth AfricaIt’s was good
Very Clean, Very to the point. Staff very helpful
The ricoffy. One sachet in the room not even enough milk for two cups yet we booked for two people. Had to move the kettle just to boil it. Ended up leaving before check…
KevinSouth AfricaThe room was clean.
The location is tricky.
MangalisoSouth AfricaShort stay but will be returning.
It’s a decent property, well located.
Not much.
ZANDILESouth AfricaHad a wonderful night.
The staff is very friendly, the rooms were very clean and spacious. The breakfast was also nice. they also have an in house bar which was great for my partner.
If they can provide covered parking, to avoid waking up to a…
BusisiweSouth AfricaEverything was perfect
Nothing
RayhaanSouth AfricaDodgy, didn't check in and asked for a refund, but was told booking.com will give me a refund
I did not stay at the hotel. Is there any way of getting a refund please
The area, location and appearance and property was extremely dodgy and scary. Created a bad fear to stay there. Did not check in at all
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
36 Saint Mary's Avenue, Durban, South Africa
Guests rate the location 6.9 out of 10 — pleasant.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 12:00 AM
Check-out by 11:00 AM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about concierge hotel
What time is check-in and check-out at concierge hotel?
Check-in is from 2:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does concierge hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at concierge hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at concierge hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does concierge hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at concierge hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book concierge hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is concierge hotel?
36 Saint Mary's Avenue, Durban.
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