Commercial Hay Hotel
Hotel, 3-star199 Lachlan Street, Hay, New South Wales, 2711, Hay, AustraliaShow on map
7.6 · Good153 reviews
- Check-in from 2:00 PMCheck-out by 10:00 AM.
- Very good locationGuests rate the location 8.6 out of 10, at 199 Lachlan Street, Hay, New South Wales, 2711.
Convenient Amenities: Embrace the convenience of complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Featured Amenities: Enjoy the perks of express check-in, express check-out, and laundry facilities.
Comfortable Rooms: Relax in one of the 31 air-conditioned rooms with microwaves, free Wi-Fi, and private bathrooms with rainfall showerheads.
Explore Nearby Attractions: Located in Hay, Commercial Hay Hotel is within walking distance of Dunera Museum, Hay Heritage Walk, and Hay Gaol Museum.
What this place offers
- Front desk (limited hours)
- Express check-out
- Express check-in
- Tours/ticket assistance
- Free self parking
- Shared microwave
- Shared refrigerator
- Upper floors accessible by stairs only
- Free WiFi
- Express check-in/check-out
Rooms
7.6
Good
Rated 7.6 out of 10 by 153 guests who stayed here.
- Cleanliness7.1
- Service8.5
- Location8.6
- Rooms6.0
- Amenities7.5
- Value8.0
- Food & drink7.1
Guests mention
Friendly staffClean roomsGood location
RodneyAccommodation was good value for money.
MichaelEasy, no hassles
TonyStaff were so pleasant and helpful upon check in and out. Doing a great job with a beautiful building
DavidThe car park was good
TerryNothing
JohnHistoric accommodation
Need to open the front bar for travellers
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
199 Lachlan Street, Hay, New South Wales, 2711, Hay, Australia
Guests rate the location 8.6 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 07:00 PM
Check-out by 10:00 AM
No children
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No pets
The front desk is open daily from 8:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. The front desk is staffed during limited hours.
Pets. Pets not allowed
Check-in & Check-out. Contactless check-out is available
Accessibility. No elevators
Guest type. LGBTQ friendly
General. Professional property host/manager
Check-in & Check-out. Contactless check-in is available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Contactless check-in and contactless check-out are available. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Commercial Hay Hotel
What time is check-in and check-out at Commercial Hay Hotel?
Check-in is from 2:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Commercial Hay Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Commercial Hay Hotel?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Commercial Hay Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Commercial Hay Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Commercial Hay Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Commercial Hay Hotel?
199 Lachlan Street, Hay, New South Wales, 2711, Hay.
Other places we book in Hay
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
