7.1 · Good9 reviews
- Check-in from 12:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Good locationGuests rate the location 7.7 out of 10, at Koktem 6.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation Comfort Hotel in Aksay offers comfortable rooms with modern amenities such as air conditioning, private bathrooms, and free WiFi. Guests can also enjoy room service and a delicious meal at the on-site restaurant.
Convenient Services The hotel provides free private parking, a terrace, and a 24-hour front desk with multilingual staff fluent in English and Russian. Whether you need assistance with planning your stay or require any help, the dedicated team is always available to cater to your needs.
Delightful Dining Experience Start your day with a scrumptious buffet breakfast at Comfort Hotel. With a variety of options to choose from, guests can fuel up for a day of exploring Aksay and its surroundings.
Book your stay at Comfort Hotel now and experience a blend of comfort, convenience, and culinary delights.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Heating
- Terrace
- Family rooms
Rooms
7.1
Good
Rated 7.1 out of 10 by 9 guests who stayed here.
- Cleanliness7.7
- Service8.5
- Location7.7
- Rooms5.3
- Amenities4.7
- Value7.7
- Food & drink7.7
Guests mention
Дружелюбный и добрый персонал
DinaraKZДружелюбный и добрый персонал
Отсутствие тапочек, ванных принадлежностей, гладильной доски, был сломан стол, то есть поработать за ноутбуком было негде
IlyaKZSuperb
JamesIEA nice place to stay in Aksai and it is reasonably priced.
Clean rooms, Good wifi, Good breakfast, and helpful staff. Great value for money!
No water in the rooms. There is a water dispenser in the hallway of reception but it would be nice to have a jug or Bottle there to use.…
SlushashKZBad
Nothing
They cancelled my booking in a day without giving alternative option
RuslanKZVery good
The kitchen room
VladimirKZDisappointing
Staff is non professional - the person on repetition gives wrong information about breakfast time.
Soundproofing is a disaster, you can hear what happing in room which is behind two walls.
Shower drain problem.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated June 2026.
Where you’ll be
Koktem 6, Aksay
Guests rate the location 7.7 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 12:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Comfort Hotel
What time is check-in and check-out at Comfort Hotel?
Check-in is from 12:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Comfort Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Comfort Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Comfort Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Comfort Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Comfort Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Comfort Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Comfort Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 12:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Comfort Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Comfort Hotel?
Koktem 6, Aksay.
Other places we book in Aksay
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
