Coconut Tree West Bay

Hotel, 3-starWest End & West Bay Beach, Roatan, Bay Islands, RoatanShow on map

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6.4 · Pleasant57 reviews

Check-in from 3:00 PMCheck-out by 12:00 PM.
Fabulous locationGuests rate the location 8.6 out of 10, at West End & West Bay Beach, Roatan, Bay Islands.

Luxurious Spa Experience

Indulge in relaxing facials and pamper yourself at the full-service spa. Refresh and rejuvenate with the hotel's spa amenities.

Convenient Shuttle Services and Culinary Delights

Benefit from convenient shuttle services to explore nearby attractions. Enjoy delicious snacks from the snack bar and savor room service options during your stay.

What this place offers

Snorkeling nearby
Multilingual staff
Front desk (limited hours)
Full-service spa
Ecotours nearby
Tours/ticket assistance
Area shuttle (surcharge)
Snack bar/deli
Scuba diving on site
Free self parking

Rooms

6.4

Pleasant

Rated 6.4 out of 10 by 57 guests who stayed here.

Cleanliness5.1
Service8.1
Location8.6
Rooms5.1
Amenities6.6
Value5.6
Food & drink6.0

Guests mention

Great locationFriendly staffClean pool

Kimberly
September 2025
I loved the location of this property! The buildings themselves have so much potential. The insides are very outdated and run down. The coffee maker was burnt and stuck to the warming plate and the sheets had drains. BUT…
BRIAN
August 2025
Couldn't ask to be closer to the beeach. Directly in front of you! Very nice and clean pool. All types of excursions are available on the beach in front of you. Water taxis can take you to other places down the beach,…
Kim
July 2025
We loved the large balcony overlooking the beach and pool!! We could walk down the beach to go snorkeling or to restaurants and shops. The cabin was good, but we weren’t expecting fancy. The worst thing was the 18 steps…
Gracy
May 2025
Honest Review After an 8-Night Stay
I stayed at this place for 8 nights, and unfortunately, my experience was not entirely pleasant. While the property has potential, there are several areas that need serious…
Tanya Michelle
May 2025
I had my own beachfront cabin with amazing ocean/beach view. Cabin was large, spacious, and had everything I needed. Things like faucets and cutlery were older, but everything was clean and working. A/C was very good. If…
Becky
April 2025
This place could not have been better value for money, we loved it so much - walkable to everything, right on the beach, lots of good restaurants in walking distance, 2 for 1 drinks and food and happy hour all down the…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

West End & West Bay Beach, Roatan, Bay Islands, Roatan

Guests rate the location 8.6 out of 10 — fabulous.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until 08:00 PM

Check-out by 12:00 PM

No children

Pets allowed on request; charges may apply

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 5:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.

Pets. Maximum number of pets per room 2

Pets. Only dogs and cats are allowed

Pets. Service animals are exempt from fees/restrictions

Children and extra beds. No rollaway/extra beds available

Pets. Pet max weight (per pet) in kg is 27

Pets. Pets cannot be left unattended

Guest type. Essential workers only - NO

Accessibility. No elevators

Pets. Pets allowed

General. Professional property host/manager

Pets. Pets allowed (no fees)

Pets. Pet max weight (per pet) in lb is 60

Children and extra beds. No cribs (infant beds) available

Pets. Service animals are allowed

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A deposit may be required at the property.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Coconut Tree West Bay

What time is check-in and check-out at Coconut Tree West Bay?

Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Coconut Tree West Bay allow pets?

Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.

Is there parking at Coconut Tree West Bay?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Does Coconut Tree West Bay have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Coconut Tree West Bay have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

How do I book Coconut Tree West Bay?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Coconut Tree West Bay?

West End & West Bay Beach, Roatan, Bay Islands, Roatan.

Places to stay Roatan