Cloud 9 Boutique Hotel and Spa
Hotel, 4-star12 Kloofnek Road, Cape Town, South AfricaShow on map
Top rated
Guests rate it highest for location, service and food.
9.21,307Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at 12 Kloofnek Road.
- Parking on siteAvailable at a charge the property sets.
Luxurious Accommodation with Stunning Views
Situated at the base of Table Mountain, Cloud 9 Boutique Hotel and Spa offers modern rooms with Nespresso machines and breathtaking views of the iconic mountain. The hotel's rooftop bar provides a panoramic view of the city, while the on-site restaurants cater to all tastes.
Relaxation and Wellness Amenities
Guests can unwind at the spa with a sauna and various treatments, or soak in the plunge pools and hot tub. The hotel's sun deck is perfect for lounging, and the reception is available 24/7 to cater to all needs.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Heating
- Terrace
Rooms
9.2
Top rated
Rated 9.2 out of 10 by 1,307 guests who stayed here.
- Cleanliness8.6
- Service9.6
- Location10.0
- Rooms9.1
- Amenities8.6
- Value9.1
- Food & drink9.1
Guests mention
Great locationFriendly staffCozy roomsGood food options
RosemaryUnited Kingdom4 Night Stay
Great view from the room
N/A
JamesUnited StatesI’ve stayed at the hotel about five times now and I do like everything about it. It is one of my fav
I stayed at the hotel before. I always choose it because I like the location, the facility and the staff.
I really didn’t have any items I disliked about the hotel, I’ve always felt it was a superior place to stay
LucieFranceExceptionnel
Le personnel est aux petits soins et très arrangeant (ils sont toujours de bons conseils, y compris leur chauffeur). Notre chambre était formidable, nous avons eu la chance d’être surclassés. Le petit déjeuner était…
CarolyneKenyaLoved my stay and would highly recommend
The location was great. in a quiet neighbourhood. On the first night I feared for noise given there seemed to be a party happening in an adjacent building but the noise died down by 10pm
The noise on the first day but it…
AlkistisSEModern and super friendly !! Was upgraded !
Advertised as soa hotel but they only had a small outside area with small pool and jacuzzi and no available treatments within 24 hours of arrival. Kind of disappointing when…
MarcBelgiumBien mais j’espérais mieux
Personnel sympathique, parking, restaurant et bar à proximité, belle terrasse, vue sur la ville et table mountain
Petit déjeuner avec peu de choix, service lent, personnel un peu froid
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
12 Kloofnek Road, Cape Town, South Africa
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 11:00 AM
Children welcome
Show more
No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Cloud 9 Boutique Hotel and Spa
What time is check-in and check-out at Cloud 9 Boutique Hotel and Spa?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Cloud 9 Boutique Hotel and Spa allow pets?
No — the property states that pets are not allowed.
Is there parking at Cloud 9 Boutique Hotel and Spa?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Cloud 9 Boutique Hotel and Spa have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Cloud 9 Boutique Hotel and Spa?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Cloud 9 Boutique Hotel and Spa have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Cloud 9 Boutique Hotel and Spa have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Cloud 9 Boutique Hotel and Spa?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Cloud 9 Boutique Hotel and Spa?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Cloud 9 Boutique Hotel and Spa?
12 Kloofnek Road, Cape Town.
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