Clarion Pointe Syracuse Downtown
Hotel, 4-star454 James St., Syracuse, NY, United StatesShow on map
7.2 · Good946 reviews
- Check-in from 2:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Good locationGuests rate the location 7.0 out of 10, at 454 James St..
- Free parkingThe property states parking on site is free for guests.
Convenient Location
The Clarion Pointe Downtown is strategically positioned near major interstates and just a stone's throw away from Syracuse University and popular attractions like the Carousel Center and Carrier Dome.
Fine Amenities
Guests can indulge in complimentary perks such as a delicious breakfast, freshly brewed coffee, and convenient parking during their stay at this Syracuse hotel.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Family rooms
- Lift / Elevator
Rooms
7.2
Good
Rated 7.2 out of 10 by 946 guests who stayed here.
- Cleanliness6.5
- Service8.1
- Location7.0
- Rooms8.6
- Amenities6.5
- Value7.5
- Food & drink6.0
Guests mention
Clean roomsComfortable bedsConvenient location
ThurnUnited StatesNice room. Good manager. Bad locks and rundown outside.
The manager was kind and tried to be as accommodating as possible.
The outside of the building looked rundown. The water for the shower was lukewarm. Our key cards didn't work and the manager had to break the lock on the…
ChristineUnited StatesThe room was updated and spacious
MélinaCanadaPropre, comfortable, dejeuner bien correct jai apprecier
DanielFranceParking, personnel et accueil l très agréable. Emplacement.
RAS.
ColletteAustraliaSatisfied our need of a 1 night stop
Simple but good breakfast
The fire alarm went off at 430am
Chaplain GabbieUnited StatesEverything was within walking distance
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
454 James St., Syracuse, NY, United States
Guests rate the location 7.0 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Show more
You must show a valid photo ID and credit card upon check-in. Please note, guests must be 21 years of age or older in order to check in at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Clarion Pointe Syracuse Downtown
What time is check-in and check-out at Clarion Pointe Syracuse Downtown?
Check-in is from 2:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Clarion Pointe Syracuse Downtown allow pets?
No — the property states that pets are not allowed.
Is there parking at Clarion Pointe Syracuse Downtown?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Clarion Pointe Syracuse Downtown?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Clarion Pointe Syracuse Downtown have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Clarion Pointe Syracuse Downtown have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Clarion Pointe Syracuse Downtown?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Clarion Pointe Syracuse Downtown?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Clarion Pointe Syracuse Downtown?
454 James St., Syracuse, NY.
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