Fabulous
Guests rate it highest for service, location and cleanliness.
8.8503Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM.
- Superb locationGuests rate the location 9.2 out of 10, at Kolinplatz 11.
- Parking on siteAvailable at a charge the property sets.
Historic Charm and Modern Comforts Step back in time at City-Hotel Ochsen, a historic establishment dating back to 1543, hosting esteemed guests like Johann Wolfgang von Goethe. Yet, revel in modern amenities such as free internet and air-conditioning.
Central Location and Convenience Nestled in Zug's picturesque historic centre, our hotel is a mere 200 meters from Zug Postplatz Train Station and stunning Lake Zug, offering unparalleled convenience for our guests.
Culinary Delights and Relaxation Indulge in a culinary journey with a blend of Swiss and international cuisine at our renowned restaurant. Unwind at the bar with a steaming cup of coffee or a refreshing beer, adding the perfect touch to your stay.
Ready to experience the fusion of history and luxury at City-Hotel Ochsen? Book your stay now!
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Restaurant
- Room service
- Heating
Rooms
8.8
Fabulous
Rated 8.8 out of 10 by 503 guests who stayed here.
- Cleanliness8.7
- Service9.2
- Location9.2
- Rooms8.7
- Amenities8.7
- Value8.2
- Food & drink8.7
Guests mention
Great locationFriendly staffClean roomsExcellent breakfast
RobertoItalyStaff, posizione, accappatoio
Colazione migliorabile sia nel salato che nel dolce
KoNLFijne accommodatie in oude centrum Zug, aanrader
Locatie in het bescheiden oude centrum, op loopafstand van het meer, bakkerij en bushalte. Goed ontbijt. Airconditioning. Personeel vriendelijk. Bij de receptie kregen we een app met uitleg, waardoor we gratis een…
SandraIEFeels cosy but also sophisticated
Waitress at the breakfast was very friendly and the service was excellent!
Asked for a quite room but was quite noisy when windows opened.
AlessandroItalyLo staff è gentilissimo, sia all'accoglienza che il personale della ristorazione. L'hotel è centralissimo, ideale per passeggiate/bagni al lago, e la struttura molto bella.
Ho utilizzato anche la palestra, molto pulita.
AndrewGermanyZentrales Hotel mit sehr freundlichen Personal
Sehr freundliches Personal
Relativ kleine Zimmer ( dem charmanten Gebäude geschuldet )
KarinCHL’emplacement, il est très bien centré, la serviabilité du personnel, le petit déjeuner extra
Les gels de douches dont les pompes ne fonctionnaient pas , nous n’avons pas pu les utiliser. 😔
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Kolinplatz 11, Zug
Guests rate the location 9.2 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 10:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about City-Hotel Ochsen
What time is check-in and check-out at City-Hotel Ochsen?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does City-Hotel Ochsen allow pets?
No — the property states that pets are not allowed.
Is there parking at City-Hotel Ochsen?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Is breakfast included at City-Hotel Ochsen?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does City-Hotel Ochsen have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at City-Hotel Ochsen?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does City-Hotel Ochsen have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book City-Hotel Ochsen?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is City-Hotel Ochsen?
Kolinplatz 11, Zug.
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