City Heaven Ella
HotelPolice Station Road Ella City Grand Luxury Apartment, EllaShow on map
7.6 · Good378 reviews
- Check-in from 2:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.8 out of 10, at Police Station Road Ella City Grand Luxury Apartment.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation
City Heaven Ella offers a luxurious stay in the heart of Ella. Each room features a private terrace with stunning city views, modern amenities, and comfortable bedding to ensure a relaxing experience.
Culinary Delights
Indulge in a culinary journey at our on-site restaurant serving a variety of American, Chinese, and Indian dishes. With options for vegetarians, halal, and vegans, there is something to satisfy every palate.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Room service
- Terrace
- Family rooms
Rooms
7.6
Good
Rated 7.6 out of 10 by 378 guests who stayed here.
- Cleanliness6.3
- Service8.8
- Location9.8
- Rooms6.8
- Amenities5.8
- Value7.8
- Food & drink8.3
Guests mention
Centrally locatedGood breakfast
LukeLKHas a good stay
All good . Friendly staff . Only issue is the toilet in our room had a bad smell which comes into the room when kept closed. Highly recommend exhaust fans .
It was very close to the happening area & All round fairly good…
PradeepLKNot satisfied with the customer care.
Initially the room I received was not pleasant (bad smell and no windows to flow air to room) and not the one booked online.
Some basic items were not available in the 2nd room provided after we complained to the owner.…
Paulo IsraelSpainLas vistas a la naturaleza
El desayuno
MARIA DEL MARSpainHotel en construcción. Todo muy muy nuevo y limpio.
SamindaLKA great place to stay
Great location. Clean rooms.
Nothing to say
StephanieFranceLa proprete et la grande chambre et salle de bain, hôtel à 2 pas de la gare et de l artère principale
Pas de bouteille d eau dans la chambre
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Police Station Road Ella City Grand Luxury Apartment, Ella
Guests rate the location 9.8 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 08:00 PM
Check-out by 11:00 AM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about City Heaven Ella
What time is check-in and check-out at City Heaven Ella?
Check-in is from 2:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does City Heaven Ella allow pets?
No — the property states that pets are not allowed.
Is there parking at City Heaven Ella?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at City Heaven Ella?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does City Heaven Ella have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at City Heaven Ella?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book City Heaven Ella?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is City Heaven Ella?
Police Station Road Ella City Grand Luxury Apartment, Ella.
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